Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Evansville, IN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
1,250 reviews
5 stars
598
4 stars
303
3 stars
181
2 stars
69
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly in the jewelry and salon departments.
Store Condition
Several reviews highlighted poor cleanliness and maintenance, particularly in bathrooms and overall store organization.
Sales and Promotions
Customers appreciated the variety of sales and promotions available, although some expressed frustration with misleading information regarding discounts.
Product Selection
While some customers enjoyed the variety of products, others noted that the selection could be better and that items were often disorganized.
Checkout Experience
Multiple reviews mentioned uncomfortable pressure to apply for store credit cards during checkout, leading to negative experiences.
- PCPaul CrossNov 1, 20253.0Lighting was poor. Had to use flashlight on phone to find colors of belts and pants. Lack of carts made it difficult for me to obtain all the merchandise in men's apparel. Now I know why the JCP closed in Owensboro. I'll order on lone from now on. Note: I am sorry for this negative review.
- RHRegina HuntOct 28, 20255.0Great store! I hope they never close!
- LLLeslieOct 25, 20251.0Was there last night. Was hounded by an employee to open up a store credit card. Politely declined but then overheard him telling another employee, knowing I could hear him, that he didn’t understand why customers “have such a problem” opening a credit card and why customers act like it’s a big deal. While checking out upstairs, kid at register kept telling me to buy my items at Walmart because they would be cheaper. Why would you push a customer to shop at another store? Definitely unprofessional and both experiences were uncomfortable. Won’t be going back there for a while
- RTRaven TorresOct 18, 20255.0I went in panicking and needing to replace a gold earring I lost. Melissa in the jewelry department was very helpful and empathetic about my situation. She looked around with me to find something similar and let me know what was discounted and clearance. When I went in again to purchase a pair, she again was very helpful and polite. She even found an additional discount! The replacement pair quality was perfect, and the cost wasn't a month's worth of pay like some other places! Thanks again, Melissa!
- RSRussell SimmonsOct 16, 20255.0Fantastic story, very friendly and knowledgeable workers. Highly recommend.
Frequently Asked Questions About JCPenney
Where is the JCPenney store located in Evansville?
JCPenney is located at 800 N Green River Rd, Eastland Mall, Evansville, IN 47715.
What are the operating hours for JCPenney in Evansville?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What types of products can I find at JCPenney Evansville?
You can find a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney offer any special brands or private labels?
Yes, they offer exclusive brands such as St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie among others.
Can I shop online or use curbside pickup at JCPenney Evansville?
Yes, JCPenney offers free shipping and curbside pickup options for customers.
What payment methods are accepted at JCPenney in Evansville?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks.
Is the JCPenney store accessible to customers with disabilities?
Yes, the store has a wheelchair accessible entrance and public restrooms.
What nearby stores can I visit along with JCPenney at Eastland Mall?
You can visit nearby stores such as GNC Live Well for supplements, Bath & Body Works for beauty supplies, and Talbots for women's clothing and accessories.
Are there entertainment options near JCPenney at Eastland Mall?
Yes, Let’s Play Arcade is nearby offering arcade games and entertainment, perfect for a fun break before or after shopping.
Where can I find coffee or a café near JCPenney in Eastland Mall?
Beans & Baristas is a nearby coffee shop and café where you can relax and enjoy refreshments during your shopping trip.