Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Clarksville, IN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,451 reviews
5 stars
755
4 stars
355
3 stars
185
2 stars
70
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others, particularly in the jewelry department, received criticism for being rude and unresponsive.
Product Availability
Customers expressed frustration over limited inventory, particularly in popular sizes and categories, which affects their shopping experience.
Store Cleanliness
The store's cleanliness received both positive and negative remarks, with some customers noting it was clean and organized, while others reported dirty restrooms and disarray.
Pricing
Customers appreciate the sales and discounts available, but there are complaints about misleading pricing and items being overpriced.
Overall Experience
Many customers enjoy shopping at JCPenney for its variety and deals, but there are concerns about inconsistent service and inventory issues.
- WSWilliam SorrelsDec 26, 20254.0JCPenny is still a go to store for a mix of good quality items from shoes, clothes, household goods and high end jewelry and to many items the list goes on and on, I highly recommend.
- TSTeresa Knear SolorzanoDec 21, 20255.0Great service
- JOjerry orrDec 16, 20251.0When they don't send you order confirmation in your email and you try to call the store to see if your item is ready you get the runaround through the phone system. Nobody ever picks up and you get a voicemail that is kind of worthless in itself no wonder pennies is going out of business it has gone so far downhill
- SHSherry HillDec 5, 20255.0Wonderful lady at the beauty counter. She was so helpful and so lovely.Great customer service.She deserve a big raise.Thank you for helping us find a great purchase.Thank you P
- DWDiane WhiteDec 1, 20251.0After waiting ten minutes at the jewelry counter for a repair, and for saleswoman Ms. Karen and another young salesman to finish assisting their customers, the young man completed his sale first. He then proceeded to help another customer who had arrived before me. Ms. Karen finished with her customer shortly after and chose to walk away. She moved to the opposite end of the counter specifically to avoid assisting me. She cannot claim she didn’t see me, as I was standing only three feet away from the customer she had just helped. The young man walked across the store from one side of the counter to the side where I was standing and assisted yet another customer. Once he completed her request, he asked me whether Ms. Karen had helped me. I informed him that she had deliberately avoided me, but that I was requesting for her to do so. He responded, “Okay, I’m sure she’ll be with you shortly.” Ms. Karen still chose not to assist me, despite the fact that there were no other customers at any of the four jewelry counters. I then walked down to the end of the counter, addressed her directly, and made her assist me. My money is just as green as the WHITE MALE she was attempting to make a sale with.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Clarksville offer?
JCPenney offers a wide selection including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney in Clarksville?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney in Clarksville offer curbside pickup and free shipping?
Yes, customers can enjoy free shipping and curbside pickup services at the Clarksville JCPenney location.
What payment methods are accepted at JCPenney in Clarksville?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa for payments.
Is JCPenney in Clarksville accessible for wheelchair users?
Yes, the store has wheelchair-accessible entrances and public restrooms for customer convenience.
Where is JCPenney located in Clarksville?
JCPenney is located inside Green Tree Mall at 757 E Lewis & Clrk Pkwy, Ste 701, Clarksville, IN 47129.
What nearby beauty and salon services can I find around JCPenney?
Nearby you can find Sephora inside JCPenney for beauty products and Eyes by India, a hair and beauty salon offering hair removal services.
Are there dining options close to JCPenney at Green Tree Mall?
Yes, nearby dining options include Mugsys Place (restaurant and ice cream shop), Subway, Texas Roadhouse steakhouse, Home Town Buffet, and Auntie Anne’s pretzel cafe.
What other clothing and footwear stores are near JCPenney in Clarksville?
Nearby clothing and shoe stores include Spencer's, 360 Degrees, Foot Locker, American Eagle, Victoria’s Secret, Buckle, and Little Growing Spurts for children’s clothing.
Can I shop for jewelry near JCPenney in Clarksville?
Yes, jewelry shopping options nearby include Zales, Sunglass Hut, KAY Jewelers, and Kay Jewelers.