J.Crew Factory

4.4
25 reviews

About

Clothing Store
Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.

Location

J.Crew Factory
83 Danada Square E, Wheaton, IL
60189, United States

Hours

Reviews

4.4
25 reviews
5 stars
21
4 stars
0
3 stars
0
2 stars
0
1 star
4
  • JV
    Jamila Volk
    Oct 1, 2025
    1.0
    Do not go here. I was asked by staff if I needed help multiple times, despite me saying I will ask for help if I need it. I was stared at and followed around as if I were seen as suspicious. This is common prejudice behavior in the north. I waited in line to pay for a shirt and no one offered to ring me up. The lady at the register took her time joking around with a customer while another staff member did nothing. I will not be back here and have reported this particular store for discrimination.
  • KR
    Ken Rose
    Aug 31, 2025
    1.0
    This location has employees who are not well trained, and who are very rude. Gen Z employees here refuse to make eye contact with you at the register. They barely utter “thank you” and their voices are not even audible. Who is doing the hiring here? Please hire people who are pleasant, competent, and who have social skills. Time after time, the employees do not know how to work the register or how to greet/thank a customer.
  • CB
    Colleen Burke
    Aug 16, 2025
    5.0
    Went to the Wheaton Danada store. The sales clerk, Grayson went above and beyond to assist us with sizes and options. Very pleasant and professional. He found us some great deals that were not on our radar. It was an overall excellent experience.
  • RF
    Rita Froelicher
    Oct 16, 2023
    5.0
    Wonderful customer service.
  • MP
    Marybeth Peterson
    Jun 21, 2023
    5.0
    Great customer service and such a friendly staff!

Frequently Asked Questions About J.Crew Factory

What products and brands are available at J.Crew Factory in Danada Square East?

J.Crew Factory offers colorful clothes with great deals on effortless styles including women's, men's, kids' clothing, swimwear, and men's suiting.

What are the store hours for J.Crew Factory in Wheaton, IL?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.