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Citi Trends

4.0
(215 reviews)

Business Details

1411 North Lewis Ave, Waukegan, IL
60085, United States
(224) 459-0677

About

Clothing StoreFashion Accessories StoreBoys ClothingGirls ClothingMen's Big & Tall ClothingMen's Clothing StoreShoe StoreWomen's Clothing StorePlus Size Clothing StoreDiscount StoreCiti Trends
Citi Trends, located at 1411 North Lewis Ave, Waukegan, IL is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Citi Trends
1411 North Lewis Ave, Waukegan, IL
60085, United States

Hours

Reviews

4.0
215 reviews
5 stars
111
4 stars
44
3 stars
27
2 stars
11
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude service and poor management.

Store Organization

Many reviews highlighted the store's disorganization and clutter, making it difficult for customers to shop effectively.

Product Quality

Customers expressed dissatisfaction with the quality of some clothing items, noting issues like poor durability and limited selection.

Pricing

The store is frequently praised for its affordable prices and good deals, particularly for children's clothing.
  • VV
    Victor
    Jan 19, 2026
    1.0
    Every time I walk into citi trends the workers are just gossiping…The girl with glasses is always ether on the phone or leaning in the front…The lady with two colored hair allows this this whole store needs new management 💯 boxes all on the sales floor smh there go one of the main workers who don’t be working I’ll never shop in citi trends again
  • EF
    eliot figueroa
    Sep 21, 2025
    1.0
    I just left the store worst customers service if I could give -10 stars I would, the cashier was the worst and rude person like I have never encountered before I swear I never coming back again and if anyone asks me about this store I will tell to stay far away from it specifically with this cashier on Sunday I wish I could know her name I wish could know her name so I could post it hear so people can stay away from hear
  • RM
    Rosalind Morgan
    Sep 18, 2025
    1.0
    This is a horrible location. Employee sitting around gossiping, and ignoring customers. Do better.
  • WF
    Willie Freeman
    Dec 23, 2020
    5.0
    Good stuff to buy
  • VC
    Violetta Cullen
    Sep 3, 2020
    5.0
    Love Citi trends

Frequently Asked Questions About Citi Trends

What type of products does Citi Trends in Waukegan offer?

Citi Trends offers apparel, accessories, and home trends primarily for African American and Latinx families at value prices.

Where is Citi Trends located in Waukegan?

Citi Trends is located at 1411 North Lewis Ave, Waukegan, IL, in the Waukegan Plaza.

Brand Certified Facts from Citi Trends

Citi Trends partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Official website
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