Business Details
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Looking for a trusted jewelry exchange in Chicago, IL? Our jewelry exchange location specializes in selling engagement rings, diamond studs, and loose natural and lab diamonds. Whether you’re upgrading your collection, or searching for the perfect diamond, we offer a secure and professional environment tailored to your needs. Our expert team provides accurate valuations and ensures a seamless experience for customers looking to buy high-quality diamonds and fine jewelry. Visit us today to find the best deals on diamond studs, engagement rings, and more. Proudly serving Villa Park, Oakbrook Terrace, Lombard, Elmhurst, Addison, Hillside, Northlake, Bellwood, Lisle, Wheaton, Oak Brook, Berwyn, Bensenville, Wood Dale, Bloomingdale, Darien, and Warrenville anfd the greater Chicago area, we offer competitive rates and an exceptional experience for those seeking natural diamonds and lab-grown diamonds.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
The Jewelry Exchange in Villa Park
501 East St.Charles Road, Villa Park, IL
60181, United States
Hours
Reviews
4.8
1,912 reviews
5 stars
1,766
4 stars
61
3 stars13
2 stars11
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Michelle, Brenton, and Sheriff.
Product Quality
While many customers were satisfied with their purchases, there were a few complaints regarding the authenticity of some jewelry items.
Pricing
The business is noted for offering great prices and value, with several customers highlighting significant savings and competitive pricing.
Repair Services
Some customers expressed dissatisfaction with the repair services, citing issues with quality and the inability to fix certain items.
- SGSeppli GrazianoDec 31, 20255.0Absolutely when the phone experience said Jewelry is beautiful high quality and thoughtfully crafted. The staff was knowledgeable. Patient and truly made me feel better. I will definitely be returning highly Recommend this store! Thank you Alesia for your proffesionalism
- JCJamecia CharvelleDec 27, 20255.0Came with my Aunt. Our sales associate was very knowledgeable and helpful. She was patient and very pleasant. She also showed us everything we asked her to show us without hesitation. I highly recommend coming here . They have a huge selection to look through and I am almost positive you will leave with something.
- RTRoyal TDec 24, 20255.0Ms. Michelle delivered excellent customer service, very kind and patient. I was extremely pleased with my purchase. They have a wonderful selection to choose from. I highly recommend a visit.
- NLNichole LeadinghamDec 23, 20255.0Sharon was wonderful today! She helped us and allowed us to try so many different diamonds to compare for clarity! She showed us the clearest and cleanest diamond! Sharon was patient and kind! She even honored my military dependent ID and provided a discount. Thanks Sharon!
- HHHeather HenryDec 15, 20251.0bought a 4 carat diamond for 15k Lovely ring My mistake was not immediately getting it appraised Took it to a jeweler for cleaning and was told it is not a genuine diamond I was shocked so I took it to yet another jeweler Told the same Went back to JE and they said the other jewelers were wrong 😬😬 I’ve contacted their main office twice and they have not responded I guess the next step will be through the legal system Very disappointing
Frequently Asked Questions About The Jewelry Exchange in Villa Park
What are the operating hours for in-store shopping at The Jewelry Exchange in Villa Park?
The Jewelry Exchange in Villa Park is open for in-store shopping Monday through Friday from 10:00 AM to 5:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM.
When can I access online services at The Jewelry Exchange?
Online services are available Monday through Saturday from 8:00 AM to 5:00 PM, and the business is closed on Sundays for online service.
What are the pickup hours for orders at The Jewelry Exchange in Villa Park?
Pickup hours are Monday through Friday from 10:00 AM to 5:00 PM, and on Saturdays from 10:00 AM to 6:00 PM. The store is closed for pickup on Sundays.
Where is The Jewelry Exchange in Villa Park located?
It is located at 501 East St.Charles Road, Villa Park, IL 60181, United States.
What types of jewelry can I find at The Jewelry Exchange?
You can find engagement rings, diamond studs, diamond solitaires, halo rings, and necklaces at The Jewelry Exchange in Villa Park.
Does The Jewelry Exchange offer jewelry repair and other services?
Yes, The Jewelry Exchange offers ring sizing, custom jewelry, diamond setting, jewelry repair, and jewelry cleaning services.
What payment methods are accepted at The Jewelry Exchange?
They accept American Express, Cash, Check, Discover, Financing options, MasterCard, Traveler's Checks, and Visa.
Are appointments required to visit The Jewelry Exchange in Villa Park?
No, appointments are not required for visiting or shopping at The Jewelry Exchange.
What nearby places can I visit before or after shopping at The Jewelry Exchange?
Nearby places include LA Boxing Oak Brook gym for a workout, L.A. Nails & Spa for beauty services, and Fernando's Omelette House Grill for breakfast or brunch.
How can nearby attractions assist customers visiting The Jewelry Exchange?
Customers can enjoy a session at LA Boxing Oak Brook, get spa treatments at L.A. Nails & Spa, or have a meal at Fernando's Omelette House Grill before or after their visit, making their trip more enjoyable and convenient.
Is there wheelchair accessible parking available at The Jewelry Exchange in Villa Park?
Yes, The Jewelry Exchange offers wheelchair accessible parking for customers.