Mixed experiences with staff; some customers reported rude behavior and lack of assistance, while others praised helpful employees.
Checkout Experience
Long wait times at checkout were frequently mentioned, with customers expressing frustration over slow service and insufficient cashiers.
Store Selection
Customers appreciated the variety of products available, but some found the selection lacking or disorganized.
Cleanliness
The store was generally noted as clean and well-organized, contributing positively to the shopping experience.
Online Order Issues
Several customers experienced problems with online orders, including delays and poor communication regarding pickup.
FC
family channel
Nov 11, 2025
1.0
I bought a watch online and received a complete different item and they want it me to pay for the return when it was their mistake and had to drive all the way to the store like 20 miles to return it
TG
The Wet N Wild Group
Sep 26, 2025
5.0
Great selection, Clean store
AB
Aleksandar Brcic
Sep 8, 2025
5.0
Pravo mjesto za kupovinu
NH
Nancy Harris
Aug 28, 2025
5.0
Nordstrom Rack has a little bit of everything for the whole family, at lower prices.
KD
Kate D
Aug 20, 2025
1.0
My family and I are regular customers at this Nordstrom Rack. On August 20, 2025 at around 6:45-7:30 pm, I was shopping at this store and as soon as I stepped into their sunglasses section today and asked for help, it took me 15 minutes to get assistance. Finally, when one of their sales associates, an older white woman, approached me, I observed that she was pouting when I politely asked if I could try on a pair of sunglasses. Her impudent manner, in which she rolled her eyes at me, made even the dog avert its gaze. I thanked her afterward, but sadly, she did not respond in kind. She stormed off, and I could tell that she was visibly annoyed. It was like a scene from an awful racist movie. I thought to myself, what do you expect from such a terrible woman? If I were the owner and manager of this store, I would recommend sending her to work somewhere else. She isn't suited for a position in customer service.
Frequently Asked Questions About Nordstrom Rack Vernon Hills
What types of products can I find at Nordstrom Rack Vernon Hills?
You can find women's, men's, and children's apparel, shoes, accessories, beauty products, home goods, and designer collections at discounted prices up to 70% off.
Where is Nordstrom Rack Vernon Hills located?
Nordstrom Rack Vernon Hills is located at 901 N. Milwaukee Avenue, Unit #600, Vernon Hills, IL 60061, US.
What are the store hours of Nordstrom Rack Vernon Hills?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does Nordstrom Rack Vernon Hills offer in-store pickup?
Yes, Nordstrom Rack Vernon Hills offers in-store pickup services.
Is Nordstrom Rack Vernon Hills currently open?
As of now, Nordstrom Rack Vernon Hills is temporarily closed.
What payment methods are accepted at Nordstrom Rack Vernon Hills?
Nordstrom Rack Vernon Hills accepts Afterpay, American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Can I find parking or other amenities near Nordstrom Rack Vernon Hills for a convenient visit?
The store is located in Vernon Hills near The Atworth at Mellody Farm apartments and HomeGoods store, offering convenient access for shopping and amenities.
What dining options are available near Nordstrom Rack Vernon Hills?
Nearby dining options include Lazy Dog Restaurant & Bar, City Works, Buttermilk Cafe, Slyce Coal Fired Pizza Company, and Yard House for a variety of cuisines and settings.
Are there health and beauty services near Nordstrom Rack Vernon Hills?
Yes, near Nordstrom Rack you can find Classy Nails & Spa, Andrea Hogue Salon, European Wax Center, and Aligned Modern Health for beauty and wellness services.
What are some nearby recreational and shopping venues around Nordstrom Rack Vernon Hills?
The store is close to Mellody Farm shopping center and BN Mellody Farm bookstore, ideal for additional shopping and entertainment before or after your visit.