Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Vernon Hills, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
799 reviews
5 stars
424
4 stars
204
3 stars
98
2 stars
30
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting positive interactions during their visits.
Store Condition
The store was frequently described as clean, well-organized, and inviting, contributing to a pleasant shopping experience.
Pricing Concerns
Some customers expressed dissatisfaction with pricing strategies, including marked-up items and perceived high prices for certain products.
Mixed Experiences with Portrait Studio
Several reviews highlighted disappointment with the portrait studio services, citing poor photo quality and lack of engagement from photographers.
Product Variety
Customers noted a good selection of clothing and merchandise, although some mentioned limited options in specific categories like children's shoes.
- KHKaren HechtmanDec 23, 20253.0Unfortunately this store was in a mall that was practically dead. Baby clothes were cute and priced reasonably. The cashier was friendly. But the downside was this store was a ghost town and two weeks before christmas and there was hardly any displays.
- NSNoy SonDec 23, 20251.0I recently purchased an item at your store and felt overcharged. The staff attributed the price to an error, yet all perfumes and colognes displayed incorrect prices on their tags. Instead of offering a refund, I received a store credit. Comparison shopping reveals the same item is available at a lower price elsewhere, highlighting a significant markup.
- SMSandra MartinezDec 18, 20255.0Return departament person was so nice, great attitude hope he gets noticed for his great service.
- GCGleshay CurrieDec 14, 20251.0Extremely Annoyed that I chose this location. My son had an appointment at approximately 11:30 we literally have been waiting for over 2 hour to view our portraits. Never selecting this location again !
- BBBrenda BongiovanniDec 12, 20255.0Absolutely love the nostalgic look. Round table cashiers and the lower level photography etc. I felt so young and like walking through a time capsule. Please leave the nostalgia. I loved everything about it. People are aching for the 90’s again. This store is perfect. Love love love
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Vernon Hills, IL offer?
JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products like skincare and makeup.
What are the store hours for JCPenney at Vernon Hills location?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney Vernon Hills offer curbside pickup and free shipping?
Yes, the Vernon Hills location offers free shipping and curbside pickup options.
Can I use credit cards like Visa or MasterCard at JCPenney?
Yes, JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is the Vernon Hills JCPenney store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What are some dining options near JCPenney in Vernon Hills?
Nearby dining options include Cinnabon for bakery treats, Charleys Cheesesteaks for sandwiches, Sarku Japan for Japanese cuisine, Taco Bell for Mexican fast food, and Sbarro for pizza and Italian food.
Are there any recreational or entertainment venues near JCPenney in Vernon Hills?
Yes, you can visit the Hologram Zoo Illinois amusement park, Skate Room roller skating rink, and Hi-Five Sports Zone gym and sports venue near JCPenney.
Where can I find other clothing stores near JCPenney?
Nearby clothing stores include J.Crew, The Children's Place, Gymboree, LeathersInn, Lids, and Soma Intimates for a variety of fashion options.
Does JCPenney in Vernon Hills provide optical services?
Yes, the JCPenney Optical near the Vernon Hills store offers optometrist and eyewear services.
How can I stay updated with JCPenney's deals and promotions?
You can shop top deals by visiting their featured sales page at https://www.jcpenney.com/d/sales-deals or download the JCPenney App available on the Apple App Store.