Brand Certified
JCPenney
4.2(802 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
Rt 60 & Hwy 21, Vernon Hills, IL
60061, United States
Certified by JCPenney • Mar 01, 2026
(847) 549-0788
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/il/vernonhills/clothing-stores-vernonhills-il-2661.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Vernon Hills, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.2
802 reviews
5 stars
426
4 stars
205
3 stars
98
2 stars
30
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting positive interactions during their visits.
Store Condition
The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
Product Availability
Customers expressed concerns about limited stock and variety, particularly in specific categories like children's clothing and shoes.
Pricing Issues
Several reviews mentioned dissatisfaction with pricing practices, including perceived markups and issues with coupon usage.
Mixed Experiences
While many enjoyed their shopping experience, some reported negative experiences, particularly with the portrait studio and long wait times.
- RGRafael GFeb 15, 20265.0Great place to take group pictures with friends or family! I went with a group of 6 people for a photo shoot and well it was great! The photographer was very nice and gave us great poses! We will return to do more. Also, theres a nice clearance area for all genders! Nice clothes for cheap.
- STSteve ThielsenJan 27, 20264.0Liked the store, but don't see much choices in stock anymore with these stores in general. Store was clean. Service was very friendly. Had a nice conversation with the woman at the register.
- DHDavid HoodJan 15, 20265.0Edder made my shirt exchange a breeze. Highly recommend this location!
- KHKaren HechtmanDec 23, 20253.0Unfortunately this store was in a mall that was practically dead. Baby clothes were cute and priced reasonably. The cashier was friendly. But the downside was this store was a ghost town and two weeks before christmas and there was hardly any displays.
- NSNoy SonDec 23, 20251.0I recently purchased an item at your store and felt overcharged. The staff attributed the price to an error, yet all perfumes and colognes displayed incorrect prices on their tags. Instead of offering a refund, I received a store credit. Comparison shopping reveals the same item is available at a lower price elsewhere, highlighting a significant markup.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Vernon Hills, IL offer?
JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products like skincare and makeup.
What are the store hours for JCPenney at Vernon Hills location?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney Vernon Hills offer curbside pickup and free shipping?
Yes, the Vernon Hills location offers free shipping and curbside pickup options.
Can I use credit cards like Visa or MasterCard at JCPenney?
Yes, JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is the Vernon Hills JCPenney store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What are some dining options near JCPenney in Vernon Hills?
Nearby dining options include Cinnabon for bakery treats, Charleys Cheesesteaks for sandwiches, Sarku Japan for Japanese cuisine, Taco Bell for Mexican fast food, and Sbarro for pizza and Italian food.
Are there any recreational or entertainment venues near JCPenney in Vernon Hills?
Yes, you can visit the Hologram Zoo Illinois amusement park, Skate Room roller skating rink, and Hi-Five Sports Zone gym and sports venue near JCPenney.
Where can I find other clothing stores near JCPenney?
Nearby clothing stores include J.Crew, The Children's Place, Gymboree, LeathersInn, Lids, and Soma Intimates for a variety of fashion options.
Does JCPenney in Vernon Hills provide optical services?
Yes, the JCPenney Optical near the Vernon Hills store offers optometrist and eyewear services.
How can I stay updated with JCPenney's deals and promotions?
You can shop top deals by visiting their featured sales page at https://www.jcpenney.com/d/sales-deals or download the JCPenney App available on the Apple App Store.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website