Ascend Cannabis Dispensary - Tinley Park

Reviews

• MC

  Mr Craigslist

  6 days ago
  2.0
  I've been going to this place for a while now and I've spent a few thousand dollars, recently I've been getting multiple bad products one after another. I stopped going to curaleaf because they stopped honoring their faulty products and now this facility is doing the same thing after multiple items that I got is not the consistency labeled on the package! Now instead of replacing the faulty product they are only offering me 20%, I'm sorry but if I go to the store and I buy a Pepsi and there's Coke inside of the bottle and they offer me 20% off of my next purchase I'm just going to laugh at them the same way I laughed at the people at customer service for ascend 🤣 people need to work hard to afford this stuff there is absolutely no reason why if the product is faulty, the customer is not 110% covered!!! I also want to add that they said that they replied to my email but I have absolutely no proof of that, the emails I have were unanswered and when I called they said they replied? I'd have proof if so. For 5 days I got the run around and them acting like it's my fault I got this bad product. I just want to say thank you to the people here at this facility because it has pushed me to spend the extra money and just buy my own machine to make my own concentrate to not need you guys at all!!!!!!! Don't spend your money at ascend if you care about your money, if your rich and are ok with them scamming you and then offering " a 20% coverage" be my guest. 20% of my original price is seriously a joke!!!!! When you buy budder, make sure it's not live sugar!!!! They want people to be stupid and the fact I know what consistency it should be, I believe bothers them I can tell the difference.
• DD

  Dan

  Feb 15, 2026
  1.0
  I usually love this dispensary but my most recent visit wasn’t the best. There wasn’t many people in yesterday so I expected to be in and out no issues. After having my id checked, I walk through he doors to a man yelling about giving “hard ons”? I don’t expect there to be nuns in there but to walk into that was uncomfortable. This person is usually over the top but this was too far.
• RZ

  Rebecca Zetterberg

  Feb 13, 2026
  5.0
  I’ve been coming here since it opened, and I always receive such amazing service!! The staff are all amazing, wonderful people. Tonight, Michael worked with me and he was just literally the best. Thank you, Michael! You were so helpful!
• AL

  ADAM LEFF

  Feb 11, 2026
  5.0
  I've been a customer of this Ascend since they opened and have never had a bad experience there. Their website is convenient and easy to use. Most importantly they ALWAYS have what I order which does not always happen at other dispensaries. I've even had other places switch out items they didn't have in stock for items they told me were the closest in cost...Yeah, but that's not what I ordered!! Never has happened here. The crew here is always helpful and friendly. Today we were helped by Mike!!!! He is a genuinely awesome dude, knowledgeable and willing to go the extra yard and actually talk to you. He is greatly appreciated.
• JD

  J. Michael Deles

  Feb 11, 2026
  5.0
  Not my typical Ascend location but Heather was great. She greeted me at the door with friendliness and great energy and happened to also ring me out where she continued to have the same great level of energy, friendliness and warmth. Fantastic service!

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