Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Springfield, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,207 reviews
5 stars
688
4 stars
295
3 stars
111
2 stars
49
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some reported issues with unhelpful service in certain departments.
Store Condition
The store was noted for being clean and well-stocked, but some reviews mentioned it being messy and in need of maintenance.
Product Selection
Customers appreciated the variety of products available, especially in clothing and jewelry, though some expressed disappointment in the availability of certain sizes.
Pricing and Sales
The business is recognized for offering good deals and sales, but some customers felt that regular prices were high.
- BMB. Edward Martin6 days ago5.0Good sakes going on
- LDletisha DunnDec 30, 20255.0Has best deals on jewelry
- KHKimberly HillDec 20, 20252.0I was sold and item that was out of stock even though there were supposedly 14 in stock when I ordered. Hours later (after the estimated ready for pickup time) my order was canceled. Waste of time
- WDWilliam DowisNov 21, 20252.0Store was very clean, and well stocked. Waited in line for several minutes when I got to the register cashier was not very friendly. I layed down my item and she proceeded to tell me they have a new system and started raising her voice not to swipe my card there it would shut down her register. She said great you shut it down, I gave her a big smile and walked out not buying anything. In my opinion this is why brick and mortar store are going to be gone very soon. Tis the season to be merry.
- BBBlu BabyNov 11, 20255.0This was my first time going to JC Penny portraits, and by far such a great experience. I had the pleasure of meeting Grace, who was the photographer we had. I was able to comfortably propose and she did a great job easing the nerves. If you’re looking for a photographer I highly recommend Grace! Thanks Grace!!
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Springfield, IL?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the opening hours for JCPenney Springfield store?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Springfield offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for your convenience.
What payment methods are accepted at JCPenney in Springfield?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa payments.
Are there any wheelchair accessible entrances at JCPenney Springfield?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I shop for men’s and women’s shoes at JCPenney Springfield?
Yes, JCPenney sells shoes for both men and women in addition to clothing and other accessories.
Is there a Sephora beauty store near JCPenney Springfield?
Yes, there is a Sephora inside JCPenney that provides a variety of skincare, makeup, and beauty products.
What nearby dining options are available around JCPenney Springfield?
Burger King is located nearby, offering fast food and burger options that customers might enjoy before or after shopping at JCPenney.
Are there car rental services close to JCPenney Springfield?
Yes, Enterprise Rent-A-Car is a nearby car rental agency offering truck rentals and other vehicle options.
What other convenient services are near JCPenney Springfield for customers?
Nearby services include gas stations like Marathon and Road Ranger, money transfer services such as Western Union, and grocery options like County Market, which can be useful for customers in the area.