Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Springfield, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,200 reviews
5 stars
685
4 stars
295
3 stars
109
2 stars
47
1 star
64
What are people saying?
AI-generated from recent customer reviews
Product Variety
Customers appreciate the wide selection of products, especially in clothing and big and tall sizes.
Customer Service
Feedback highlights friendly and helpful staff, though some customers experienced difficulty finding assistance.
Store Condition
The store is generally clean and well-organized, but some reviews mention areas needing maintenance and improvement.
Checkout Experience
Many customers expressed frustration with long wait times and insufficient cashiers during busy periods.
Sales and Discounts
Customers frequently mention great sales and discounts, enhancing their shopping experience.
- SASara AllenNov 11, 20253.0Cute clothes. Always plenty of clearance /sale items to choose from. Regular prices are a bit high. Store and parking lot are a little run down. Staff is usually friendly and polished. On my last visit the store and staff were a little rough.
- BBBlu BabyNov 11, 20255.0This was my first time going to JC Penny portraits, and by far such a great experience. I had the pleasure of meeting Grace, who was the photographer we had. I was able to comfortably propose and she did a great job easing the nerves. If you’re looking for a photographer I highly recommend Grace! Thanks Grace!!
- AGAlexander GomezNov 10, 20255.0Good good
- ATAndra TrimbyNov 9, 20254.0I can always find a deal at Penny's
- SPSteve PhillipsOct 26, 20255.0Nice products, good employees
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Springfield, IL?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the opening hours for JCPenney Springfield store?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Springfield offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for your convenience.
What payment methods are accepted at JCPenney in Springfield?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa payments.
Are there any wheelchair accessible entrances at JCPenney Springfield?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I shop for men’s and women’s shoes at JCPenney Springfield?
Yes, JCPenney sells shoes for both men and women in addition to clothing and other accessories.
Is there a Sephora beauty store near JCPenney Springfield?
Yes, there is a Sephora inside JCPenney that provides a variety of skincare, makeup, and beauty products.
What nearby dining options are available around JCPenney Springfield?
Burger King is located nearby, offering fast food and burger options that customers might enjoy before or after shopping at JCPenney.
Are there car rental services close to JCPenney Springfield?
Yes, Enterprise Rent-A-Car is a nearby car rental agency offering truck rentals and other vehicle options.
What other convenient services are near JCPenney Springfield for customers?
Nearby services include gas stations like Marathon and Road Ranger, money transfer services such as Western Union, and grocery options like County Market, which can be useful for customers in the area.