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JCPenney

4.2
(1210 reviews)

Business Details

(217) 789-0550

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Springfield, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1201 S Dirksen Pkwy, Springfield, IL
62703, United States

Hours

Reviews

4.2
1,210 reviews
5 stars
691
4 stars
294
3 stars
110
2 stars
50
1 star
65
  • JJ
    Jeremy Johnson
    Jan 19, 2026
    1.0
    So disappointed in our experience. Attempted to purchase blinds for our home. The employee advised us she wasn't trained very well and that we should come back. Manager could have cared less and just provided excuses as to why they were unable to help us.
  • BM
    B. Edward Martin
    Jan 6, 2026
    5.0
    Good sakes going on
  • LD
    letisha Dunn
    Dec 30, 2025
    5.0
    Has best deals on jewelry
  • KH
    Kimberly Hill
    Dec 20, 2025
    2.0
    I was sold and item that was out of stock even though there were supposedly 14 in stock when I ordered. Hours later (after the estimated ready for pickup time) my order was canceled. Waste of time
  • WD
    William Dowis
    Nov 21, 2025
    2.0
    Store was very clean, and well stocked. Waited in line for several minutes when I got to the register cashier was not very friendly. I layed down my item and she proceeded to tell me they have a new system and started raising her voice not to swipe my card there it would shut down her register. She said great you shut it down, I gave her a big smile and walked out not buying anything. In my opinion this is why brick and mortar store are going to be gone very soon. Tis the season to be merry.

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Springfield, IL?

JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the opening hours for JCPenney Springfield store?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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