Tiffany & Co.

Reviews

• EM

  Elena M

  Feb 26, 2026
  1.0
  I Had purchased fork and spoon (with engraving initials on both) from this location for my second daughter and I also got the same set for my first daughter From the Chicago location where customer service was amazing where we also got diamond earrings for her at the time Service on this location on purchase day was great Maria was awesome however on pick up was awful First sales associate Rachel was confused on how much to charge for engraving for both items So without even checking She Charged me $180 for the spoon engraving and ask for my card to charge another $180 for the fork I asked her how much is engraving for one item she seems to have no clue about it exactly but telling me that it’s $ 180 for each item than I told her that doesn’t make sense and I had already got the same set before and was probably around $70-$80 for one is what I had payed before ( per their website says $65 to $85) Than she has audacity to just hand me the spoon and fork as is with box or no bag to carry them Just here you go carry them in my hands which I didn’t even had a bag with me at all so I had to put them in my pocket in my jacket Awful andTerrible service from this lady that has attitude and zero knowledge of any customer service Just awful
• CH

  Christopher Hongosh

  Jan 21, 2026
  5.0
  I stopped in today and Rachel C. helped me and she was very pleasant. It was a pleasure to meet and shop around with her. Although I didn't purchase anything I left feeling great. If her saleswomanship is the standard and culture here everyone should be very pleased. Thank you!
• SM

  Sarah McCullough

  Jan 19, 2026
  1.0
  Poor service. We walked around the entire place with no one speaking to us or offering to assist. Made us feel so uncomfortable and honestly so surprised.
• EC

  Elle C

  Jan 11, 2026
  1.0
  Read the other poor reviews at this location! I can relate to the feeling. Will go to any other Tiffany store other than this Skokie location.
• HS

  Hannah Siudut

  Dec 26, 2025
  2.0
  Had a horrible experience at this location. I made my first purchase here and it took almost 4 months to receive my engraved charm(estimated time was 3-4 weeks). When I returned to pick up my order, there were 2 ladies that were extremely rude and judgmental. I asked if they could clean my ring while I waited and she very rudely asked "is it a real diamond?" I told her it was and she said no. To say I am disappointed would be an understatement. I will be recommending any other location to friends and family going forward and thankfully this was the last charm I needed to complete my very sentimental bracelet.

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