Louis Vuitton Old Orchard

Reviews

• IF

  Immortal Forever

  3 days ago
  1.0
  Female employees was so rude, I never seen her before !she says to me, ‘You speak English? I thought you didn’t!’ Whether I speak English or not is none of your business…. Ugh…what’s this people!!! She already asked me if you need help let me know I said ok thank you I didn’t shake my head….. it means I understand you what you saying Hire people with integrity. She was following me and profiling me, trying to decide whether I was a thief or not. Disgusting…. She was trying to help me to make sure I buy or not but I didn’t like that part…
• CL

  Chris L

  Dec 29, 2025
  5.0
  The staff were friendly and helpful. I highly recommend this location!
• IA

  Isaac A

  Nov 26, 2025
  4.0
  A decent Louis Vuitton store located in Old Orchard Mall in Skokie. This one is not my favorite location but still has a bunch of good options. The staff is courteous but a bit inattentive and cant really seem to decide who to help with multiple people there. I have been buying LV products for about 6 years now and I didn’t feel the true concierge service at this place that I receive at other locations. Theres not much seating area either so you cant really take your time to sit down and take your time shopping. While Im not the biggest fan of LV, I do like their perfumes and have bought some of their bags and shoes as gifts for the women in my life.
• JG

  Jesus Garriga

  Nov 4, 2025
  5.0
  love this store the people that work here are super polite and helpful especially Vanessa who was very patient with my shopping for a new fragrance and love that she had a few suggestions that ultimately got me to buy the one I love the most,Thank you!!
• SF

  Stephanie Fleck

  Oct 9, 2025
  1.0
  I bought a wallet online that came all wrinkly. I tried to remedy the situation by stuffing the wallet with socks. That did not help, so I went to this store and asked for assistance. A LV sales assistant told me to ‘iron it’. After some back and forth, she took my number but I never received a formal follow-up. I went to another store location, and they exchanged the wallet for me with no problem.

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