Haven't purchased anything yet but went in yesterday because my coworker told me they usually have a good sale. Sp I went in to see legging for my daughter she's is short young lady so I asked if they have anything for short (petite) and there was three staff standing next to each other one was folding clothes and the other two just standing so I asked them if they have anything for petite or short people the two standing just started laughing about it And the one was folding answered me really nice but the other two kept looking at each other and laughing and then one off asked me rudely is it for i said no for my daughter and she asked how tall she was and I said 4'10 and she laughed again and said wow yes that's short and kept laughing. I didn't say anything to here but kept thinking about it so that's why I had to write so Aerie is aware of what kind of staff is hiring first that's not how you talk and treat customers what if my daughter was with how do you this she would feel. Horrible customer service would not recommend to anyone to go there so they can make fun off them the worst
AA
Aza
Oct 6, 2025
5.0
I'm not much of a bra wearer but had just bought an expensive gown that needed one, so I ran in here all a tizzy and Karina was super helpful, she measured me and suggested a bra style based on the gown. The final look was literally STUNNING, that bra put it all together. Thank you so much to Karina and Aerie you saved my life
AA
ari
Sep 30, 2025
5.0
I came in about last week looking for leggings and she was so helpful and kind. She grabbed me more options than I asked for and I ended up buying great pieces. Her name was Selene.
DT
D T
Jul 23, 2025
1.0
My friend and I visited this location yesterday, I had to make a return meanwhile my friend was shopping. I went up to the counter to make the return and was immediately rudely greeted. The employee asked me what was wrong with the item as if I was causing an inconvenience to her. then when that was done my friend made a purchase and the same employee was also rude and dismissive towards her. My friend didn’t care until she returned home and noticed not one but both items she had purchased still had the security sensor on it (no alarms went off when exiting the store) I understand not entirely enjoying your job but that does not excuse not performing well.
Aerie is located at 4999 Old Orchard Center, Suite D4, Skokie, IL 60077, within the Old Orchard shopping center.
What are the Aerie store hours throughout the week?
Aerie is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
How can I contact Aerie Skokie directly?
You can contact Aerie Skokie by phone at +1 847-983-2220.
Does Aerie have an online shopping option?
Yes, you can shop Aerie online at https://www.ae.com/us/en/c/aerie/cat4840006.
Which social media platforms can I follow Aerie on?
You can follow Aerie on Instagram and Twitter with the handle @aerie, and on Facebook under the name Aerie.
What other stores are located near Aerie at Old Orchard Center?
Near Aerie, you can find Sunglass Hut, Swarovski, gorjana jewelry, Brighton Collectibles, Zara, Janie and Jack, Justice, and more within the Old Orchard shopping center.
Are there dining options near Aerie at Old Orchard?
Yes, nearby dining options include Forage + Craft, Sip 22 Coffee Lounge, Auntie Anne's Pretzels, and Cinnabon, perfect for grabbing a meal or snack during your shopping trip.
What entertainment or relaxation venues are close to Aerie?
Close to Aerie, you can visit MassVR arcade for entertainment or unwind at Mario Tricoci Hair Salon & Day Spa and Tricoci Salon & Spa.
How can nearby stores complement my shopping experience at Aerie?
After shopping at Aerie, you might explore nearby stores like Sephora for beauty products, Aldo for shoes and accessories, and Clark Street Sports for sportswear, creating a complete fashion and lifestyle shopping experience.