At the Michael Kors WOODFIELD location in Schaumburg, IL, you can explore and shop the latest designer looks for women and men while experiencing exceptional customer service. Whether you are looking for a statement handbag, stylish watch or ready-to-wear fashion apparel or accessories, the WOODFIELD store offers the latest looks as well as familiar favorites. We are conveniently located at 5 Woodfield Mall, Suite E-323A in the Woodfield Mall.
Terrible unprofessional service
The workers here act as if we couldn’t afford Michael kors and act like they are to good to help us.
We had a older polish lady helping us named Anna
She was so rude and pushy , she was giving dirty looks and gossiping with a older blonde guy who I found out is the store manager who as I noticed is the cause of such a unpleasant experience
He was laughing and gossiping with her while we were in the store. This isn’t a good look and these two shouldn’t be in customer service with that kind of poor attitude.
We ended up going to the Michael Kors in rosemont, the experience was wonderful and the staff was friendly, kind, and professional.
Do not shop at Michael kors woodfield
AK
Alla Kulak
Mar 21, 2026
5.0
Love shopping at Michael Kors.
Nice selection, good quality, and very professional customer service.
Employees were polite and helped me choose the perfect bag.
Always a good experience.
SS
Seaweed
Jan 3, 2026
1.0
Racially profiled by this Asian lady and white blonde lady (both are workers) - they thought we stole a stuffed animal (one we purchased at another store) and SNATCHED it from our hands without even asking … even though this is a PURSE store … kept following us and glaring at us after they realized it wasn’t a purse … like you thought we stole a stuffed animal at a purse store? Definitely racial profiling - happened at 4pm, January 3rd …
NN
Niti Niti
Dec 28, 2025
1.0
Worst Sales associate, They are so rude and full of attitude. No knowledge of the products at all. I wish I can give 0 star
MB
Manohar Reddy Bagannagari
Dec 27, 2025
1.0
I would give zero stars if possible. My wife and I visited this store to buy a bag, and the staff were extremely rude and unprofessional. We were treated like we were there to steal, with constant stares that made us feel very uncomfortable. This is unacceptable for a brand like Michael Kors. If you value your reputation, please train your staff on proper customer service and respect.
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