Nordstrom Woodfield Shopping Center

4.4
2094 reviews

About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing Store
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at the Nordstrom in Woodfield Shopping Center. Enjoy the convenience of in-store pick-up! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.

Details

  • DeliveryAvailable
  • Curbside pickupNot available

Location

Nordstrom Woodfield Shopping Center
6 Woodfield Shopping Center, Schaumburg, IL
60173, United States

Hours

Reviews

4.4
2,094 reviews
5 stars
1,306
4 stars
455
3 stars
198
2 stars
42
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Delivery Issues

Several reviews highlighted significant problems with delivery services, including missing items and poor communication regarding order fulfillment.

Store Experience

Customers enjoyed the pleasant shopping atmosphere and appreciated the store's cleanliness and organization.

Product Quality

The quality of products received mixed reviews, with some customers noting high-quality items while others found them overpriced.

Inconsistent Service

There were reports of inconsistent customer service experiences, with some employees being rude or unhelpful, particularly in specific departments.
  • TS
    Tanya Sweet
    Nov 13, 2025
    5.0
    JoAnna at Nordstrom Woodfield, GIVE HER A RAISE! Woodfield has a new policy to lock it's doors at 8pm. My daughter and I got LOCKED inside the mall with NO open doors. This goddess answered the phone (we thought we were given for security) and helped calm us and get security. We did not realize she wasn't with security until toward the end of a 30 minute call AFTER her shift... without her I feel we might have been stuck inside the mall overnight. So grateful for her kindness and assistance. Cannot wait to holiday shop at Nordstroms!
  • RG
    Ravi Ghayal
    Nov 5, 2025
    5.0
    Men’s fragrance department is the best. Ask for Nikki and/or Marcus. They will help narrow down the type of fragrance you want and give you all the time and space to make your final decision. They are extremely respectful and I cannot praise them enough!
  • LS
    Lydia Stawik
    Oct 29, 2025
    1.0
    I would give this store less than one star. Tried three times to reach someone in the women’s Handbag/Purse department and no one answered the call. Asked for a store manager to help me and then the call gets disconnected. Worst customer service and selection than any of the surrounding area stores. I can’t stand going into this store to shop there is never a salesperson around in the department you have to walk the whole floor to check out your purchase. It’s like the salespeople scatter like mice. Seriously, the Oakbrook and Old Orchard stores have better selection and better customer service. Been a card member since 1998 considering shredding this card. Do better Woodfield store staff and managers. Unacceptable customer service.
  • IL
    Ivan Linde
    Oct 25, 2025
    5.0
    Great as always!
  • TP
    Tania Plesco
    Oct 19, 2025
    1.0
    It’s a 1 star just for the delivery UDS carrier. I ordered 4 pieces Allsaints for kids and the guy that delivered the box took 3 pieces out (hoodies) and left 1 item (pants) in. On email it said delivery was done in full. So this means he simply opened the box and took the merchandise. Btw, the box had 2 opening sides and both untapped. You could just open the box, without cutting anything. Never had anything like this happen and would have never expected from Nordstrom that. And who in the world UDS is at all?? Never heard of them before. Followed up with a claim and for my refund after 2 attempts. Also, wanted to reorder my items again but they are at full price now and definitely would never place an order to be delivered again. I’ll pick up instead.. IF I ever would go for Nordstrom items again.

Frequently Asked Questions About Nordstrom Woodfield Shopping Center

What types of products can I find at Nordstrom Woodfield Shopping Center?

You can find men's, women's, and children's clothing, home décor, and top-brand beauty products.

Does Nordstrom Woodfield Shopping Center offer in-store pickup?

Yes, the store offers the convenience of in-store pickup for your purchases.