Numerous reviews highlighted poor customer service experiences, including unprofessional behavior from staff and lack of assistance.
Product Selection
Customers noted a wide variety of products available, but some expressed disappointment in the quality and organization of the merchandise.
Pricing
While many customers appreciated the deals and discounts, others felt that prices were higher than expected for a discount retailer.
Store Condition
Several reviews mentioned the store being messy or unorganized, making it difficult to shop effectively.
Staff Friendliness
Some customers praised specific staff members for their friendliness and helpfulness, contrasting with negative experiences reported by others.
MH
Marcin Hachaj
2 days ago
5.0
Perfect
AU
A Google User
Dec 28, 2025
5.0
What are these?
AS
Antonina Shcherbak
Dec 21, 2025
1.0
Horrible customer service. I’ve came over to pickup on online order. Lady at there register replied with “Huh?” When I said I’ve got a pickup. Not even hello. Then, the guy came over, again not even hello. Brough three different packages until finally found mine. The hoodie that I’ve bought (for $100, not like it matters) was put in tiny bag, all squished inside, I’ve bought it to give as a gift by the way. On my way out security gate went off, I looked back at the guy and he just raised his shoulders confused. So I’ve opened the bag and went to my car. In the car, I’ve started to check the hoodie and found the he safety device attached to it. I went back to the store and told them they forgot to remove it (again, not one person had asked me if they can help or if there is anything wrong). The same guy that gave me my order replied to me “I thought you’ve checked it at the door”. Not one apology for forgetting to remove it or anything relatively close to that. I went there 10 in the morning. Apparently people were already tired but their work by that time
LV
Lizbeth Vega
Dec 15, 2025
5.0
Encuentra de todas las tallas y gran variedad de marcas✨️
Frequently Asked Questions About Nordstrom Rack Woodfield
What is Nordstrom Rack Woodfield and what does it offer?
Nordstrom Rack Woodfield is the off-price division of Nordstrom, offering fashion for the whole family and home at up to 70% off. It features top brands and trends from Nordstrom stores and has been serving customers for 40 years.
Where is Nordstrom Rack Woodfield located?
It is located at 1520 E Golf Rd, Schaumburg, IL 60173, United States.
What are the store hours for Nordstrom Rack Woodfield?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Nordstrom Rack Woodfield offer in-store pickup or delivery services?
What payment options are accepted at Nordstrom Rack Woodfield?
Accepted payment options include Afterpay, American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
What types of products and services does Nordstrom Rack Woodfield provide?
The store offers a wide range of products including women's, men's, and children's apparel, shoes, accessories, handbags, jewelry, beauty products, fragrances, designer collections, home goods, baby products, and more.
How can I contact Nordstrom Rack Woodfield for inquiries?
You can contact them via phone at +1 847-413-2121 or email abby.c.jones@nordstrom.com.
Is Nordstrom Rack Woodfield currently open?
The store has a featured message indicating it is temporarily closed.
What nearby places can I visit when shopping at Nordstrom Rack Woodfield?
Nearby you can find Alterations at Nordstrom Rack for tailoring services, Torrid and J.Crew Factory for more clothing options, and Barnes & Noble if you want to browse books.
Are there nearby dining options around Nordstrom Rack Woodfield?
Yes, nearby dining options include Subway for sandwiches, Kuma’s Corner Schaumburg for burgers and American cuisine, Starbucks for coffee, Poke Bros for sushi, and California Pizza Kitchen.
What other shopping stores are near Nordstrom Rack Woodfield?
Nearby shopping options include Marshalls, Sierra for outdoor gear, Spirit Halloween for costumes, Shoe Carnival for shoes, and Bath & Body Works for beauty supplies.