Customers appreciate the variety of products available, including shoes, clothing, and household items, but some feel the selection is inconsistent and lacks premium brands.
Pricing
While many customers find good deals and discounts, others feel that prices have increased and are not as competitive as they used to be.
Customer Service
Feedback on customer service is mixed; some employees are praised for their friendliness and helpfulness, while others are criticized for rudeness and lack of professionalism.
Store Organization
The store's organization is often mentioned, with some customers noting it is clean and well laid out, while others describe it as messy and poorly displayed.
Shopping Experience
Overall shopping experiences vary, with some customers enjoying their visits and finding unique items, while others express frustration with the shopping environment and staff interactions.
NH
Nick Hineline
5 days ago
5.0
A half good deal
HL
HJY Lim
Nov 15, 2025
1.0
Worst - they charged me for the exchange.
“They made me use their store card anyways and charged me the full price for the exchange” Bought a pair of shoes for my kid by using the Nordstrom card and got 5% off. When we exchanged it for the bigger size on the same day, they charged me for the full price. Because I didn’t have the card with me and I only had a picture of my ID, they couldn’t process the discount so I had to use other card to pay for the exchange. However, the charge on the store card was not canceled. They anyways made me use the store card and make additional payment with other card.
MC
Mme C
Nov 9, 2025
1.0
I’ve already reported this to corporate but wanted to share my experience here in case others have had a similar encounter.
Last week, a younger female employee (white, late teens to 20s, skinny, wearing a white sweatshirt, working around the men’s and women’s fitting rooms) acted extremely unprofessionally, showing a nasty attitude, walking uncomfortably close, and even trying to bump into me as I was shopping. It felt threatening and intentional. She later speed-walked right behind me, so close that I’m certain she was doing it on purpose. We’ve all experienced unfriendly or rude service at times, but I have never in my life felt physically harassed by an employee like this. I wish I could have stayed longer to record her actions, but I had to leave for work.
I hope the management at this location takes this matter seriously. It’s really strange and unacceptable for an employee to behave this way toward a customer. If anyone else has had a similar experience with this employee, please share, it might help the store recognize a pattern and take action.
FC
florin cimpean
Oct 12, 2025
5.0
Just my favorite store... 😍
KK
Kimberly Knuckles
Oct 10, 2025
5.0
This place always have something for you to buy. Shoes, Purses, clothes and house hold items. I visit this place whenever I’m here in Schaumburg.
Frequently Asked Questions About Nordstrom Rack Woodfield
What is Nordstrom Rack Woodfield and what does it offer?
Nordstrom Rack Woodfield is the off-price division of Nordstrom, offering fashion for the whole family and home at up to 70% off. It features top brands and trends from Nordstrom stores and has been serving customers for 40 years.
Where is Nordstrom Rack Woodfield located?
It is located at 1520 E Golf Rd, Schaumburg, IL 60173, United States.
What are the store hours for Nordstrom Rack Woodfield?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Nordstrom Rack Woodfield offer in-store pickup or delivery services?
What payment options are accepted at Nordstrom Rack Woodfield?
Accepted payment options include Afterpay, American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
What types of products and services does Nordstrom Rack Woodfield provide?
The store offers a wide range of products including women's, men's, and children's apparel, shoes, accessories, handbags, jewelry, beauty products, fragrances, designer collections, home goods, baby products, and more.
How can I contact Nordstrom Rack Woodfield for inquiries?
You can contact them via phone at +1 847-413-2121 or email abby.c.jones@nordstrom.com.
Is Nordstrom Rack Woodfield currently open?
The store has a featured message indicating it is temporarily closed.
What nearby places can I visit when shopping at Nordstrom Rack Woodfield?
Nearby you can find Alterations at Nordstrom Rack for tailoring services, Torrid and J.Crew Factory for more clothing options, and Barnes & Noble if you want to browse books.
Are there nearby dining options around Nordstrom Rack Woodfield?
Yes, nearby dining options include Subway for sandwiches, Kuma’s Corner Schaumburg for burgers and American cuisine, Starbucks for coffee, Poke Bros for sushi, and California Pizza Kitchen.
What other shopping stores are near Nordstrom Rack Woodfield?
Nearby shopping options include Marshalls, Sierra for outdoor gear, Spirit Halloween for costumes, Shoe Carnival for shoes, and Bath & Body Works for beauty supplies.