Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Schaumburg, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,701 reviews
5 stars
829
4 stars
475
3 stars
220
2 stars
69
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some employees provided excellent service while others were reported as disinterested or rude.
Store Conditions
Customers noted uncomfortable temperatures in the store, outdated facilities, and a need for better organization.
Product Selection
Wide variety of clothing options available, but some customers expressed disappointment in the selection and quality, particularly in specific departments.
Pricing
Prices were seen as reasonable by some, but others felt items were overpriced or that discounts were misleading.
Checkout Experience
Long wait times at checkout and issues with order accuracy were frequently mentioned, indicating a need for improved efficiency.
- DSDavid SarinanaOct 24, 20255.0Great spot for great deals. Shoutout to Hassan for being so patient with us at checkout!
- LLLOct 18, 20252.0Not a single employee walking around to help customers. But they did have a wide selection. Also the sizes on hangers didn't match the size of clothes so you had to check tags the entire time.
- PBPaulina BugajOct 17, 20255.0Love it. Great petite selection.
- KSKathleen SchalkOct 13, 20255.0The sales clerk was checking someone out, but interrupted herself to tell me where the the t-shirts were. A few minutes later I was still trying to find them. She came way down to the other end of the department to ask if I had, and then walked me right to them. She went way out of her way and I appreciated that. The t-shirts I was after come in many different and beautiful. colors, and they had almost all of them there. I'll just have to get a couple more white online, because they were low on size medium in white. When I was checking them out, the same lady helped me through 2 or 3 difficult processes, really going above and beyond! Then, as I was leaving the store, I started looking through a rack at the other end of the department, and found several things to try on. When I went back to check these out, the second saleslady was just as pleasant and helpful. The three of us ended up chatting and basically laughing our heads off! This was in the missy sportswear or casual department, what nice people! The prices were great, the store was clean, and the quality of these t-shirts and the other two items I found was very good, which was surprising considering the prices!
- EHElena HallOct 7, 20251.0I've been buying my work clothes from JCP for many years. I really like the Liz Claiborne pieces. However, this location has terrible options to choose from. I couldn't find slacks or nice professional tops. What's with the abundance of dresses? I felt like i was at Dress Barn. Next time I will go back to Niles, they get it.
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney store in Schaumburg?
You can find a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, and home furnishings at JCPenney Schaumburg, including national and private brands like Liz Claiborne and Okie Dokie.
What are the store hours for JCPenney at Woodfield Mall?
JCPenney Schaumburg is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup or in-store shopping options?
Yes, JCPenney Schaumburg offers both curbside pickup and in-store shopping for customer convenience.
What payment methods are accepted at JCPenney Schaumburg?
JCPenney accepts American Express, check, Discover, MasterCard, and Visa for payment.
Is the JCPenney store at Woodfield Mall wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and also provides public restrooms.
What is the phone number for JCPenney in Schaumburg?
You can reach JCPenney Schaumburg at +1 847-240-5000 or toll-free at +1 800-322-1189.
How can I shop JCPenney online or via mobile app?
You can shop online at https://www.jcpenney.com/ or use the JCPenney App available in the Apple App Store for retail orders.
What nearby stores can I visit for more fashion and accessories around JCPenney Schaumburg?
Nearby you can visit American Apparel, Windsor Fashions, Claire's, Ragstock, Vans, and Hot Topic Woodfield for additional clothing and fashion accessories.
Are there dining options near JCPenney at Woodfield Mall to enjoy before or after shopping?
Yes, nearby dining options include Todai Restaurant for sushi, Sbarro for pizza, The Cheesecake Factory for American cuisine, Ebar coffee shop, Chill Bubble Tea, and Surf City Squeeze for smoothies and coffee.
What entertainment or leisure activities are available near JCPenney Schaumburg?
You can enjoy recreational activities like mini golf at Glow Golf near JCPenney at Woodfield Mall.