Business Details
About
Clothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreSunglasses StoreOutlet StoreSwimwear Store
Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 117 Woodfield Mall in Schaumburg, IL or shop the collection online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.2
296 reviews
5 stars
175
4 stars
62
3 stars
28
2 stars
11
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being unresponsive or rude.
Store Organization
The store is generally well-organized and clean, but some customers found it difficult to navigate due to overcrowded racks.
Product Quality
Customers appreciate the variety and style of clothing, but there are concerns about inconsistent sizing and declining quality.
Checkout Experience
Long wait times at the register were frequently mentioned, with complaints about understaffing during busy periods.
Sales and Promotions
Customers enjoyed the sales and promotions, but some reported confusion regarding the applicability of discounts.
- IGIrina GangNov 16, 20255.0Jonathan from front desk was super helpful 🎉
- IAIsmail AndersonNov 12, 20255.0Great selection, great prices. I would definitely recommend.
- RPRavi PatelOct 18, 20255.0Service is good. Good options as well.
- BDBrandon DraheimOct 11, 20255.0Excellent, fast, attentive, and friendly service. Pants were hem’d right on the spot within a reasonable time. Overall a good experience
- MJMaryam JannahSep 22, 20251.0I am very disappointed with Express, I had called and spoke to a manager to honor my free shipping since it wasn’t working online and she refused to do it. She was very rude, I will never shop at express!! Poor service, don’t shop at this store or online!!
Frequently Asked Questions About Express
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Woodfield Mall hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase Express gift cards?
Express gift cards are available for purchase in Express retail stores, Express Factory Outlet stores, and online at express.com.
Is Express at Woodfield Mall currently hiring?
You can view and apply for open positions by visiting https://www.express.com/g/careers/.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, or suggestions.
Can I return online orders at any Express store?
Yes, online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What are the store hours for Express at Woodfield Mall?
Express is open Monday to Thursday from 10:00 AM to 8:00 PM; Friday and Saturday from 10:00 AM to 9:00 PM; and Sunday from 12:00 PM to 6:00 PM.
What payment methods does Express accept at the Woodfield Mall location?
Express accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa as payment options.
Does Express at Woodfield Mall offer in-store pickup?
Yes, this location offers Buy Online Pick Up In Store service.
What types of clothing can I find at Express in Woodfield Mall?
Express offers women's and men's clothing including jeans, leggings, dresses, sweaters, suits, graphic tees, polos, shoes, jewelry, and other accessories.
Are there nearby stores where I can find additional fashion and sporting goods while shopping at Woodfield Mall?
Yes, nearby stores include The North Face for sporting goods, Tilly's for shoes and women's clothing, Sephora for beauty products, and Zara for shoes and women's clothing.
What are some nearby places I might visit for food or entertainment after shopping at Express in Woodfield Mall?
You can visit Surf City Squeeze for smoothies and coffee, A&W All American Food for fast food, or enjoy a game at Glow Golf, a miniature golf course nearby.
Are there nearby jewelry stores to visit alongside Express at Woodfield Mall?
Yes, nearby jewelry stores include Pandora, Uno De 50, and Enchanted Charms, offering a variety of accessories to complement your Express purchase.