My daughter and I were in doing a couple returns. As we approached the counter there was a very angry customer at the counter going off on the girls working. She was upset bc they were unable to return a bra bc there was no tag. Jess & Jasmine (I know I’m spelling her name wrong 😑) did they best they could to make the customer happy. Policy is policy- they have to follow the rules. The customer needs to understand they need to take that up with corporate & not the associate. Either way they definitely did a great job with that issue. All the girls working tonight were just beyond outstanding. Their customer service skills are A plus. The store was about to close and another associate was helping my daughter find pants. I have not had a great experience like this at a store in years. The whole team working tonight was great. It is nice to know this still exists. You really have phenomenal team working here.
EJ
Esabel Jones
Dec 29, 2025
5.0
Thank you Mary and Claire for being very helpful and nice great customer service.
AB
Ashley Bach
Oct 29, 2025
5.0
I love shopping here!! I believe I have been going here for 15 years now. I've always had a good experience and the workers are always so helpful and friendly. I highly recommend this store :)
IS
issy sterling
Aug 31, 2025
5.0
Gaby was so nice, as well as the girl next to her! They helped me and my dad apply for the store credit card, as a plus size girlie, they where super kind to me.
JJ
Jessica
Jul 26, 2025
1.0
I usually shop online at Aerie, but recently I visited in-store to pick up a sweater. Although I don’t go often, a particular cashier seemed to be working every time I stopped by.
Today, she offered me an Aerie credit card. I declined, noting that I had already paid off my account. Her response: “It says here you don’t have one.” That felt accusatory and unnecessary—especially since no one asked for verification. Her tone and attitude were unprofessional and made the interaction uncomfortable.
What are the opening hours of Aerie at Woodfield Mall?
Aerie is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Aerie at Woodfield Mall offer in-store pickup or delivery services?
Aerie offers in-store pickup and curbside pickup services but does not offer delivery.
What payment options are accepted at Aerie Schaumburg?
Aerie accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is Aerie located in Schaumburg, Illinois?
Aerie is located at L 112 Woodfield Mall, Schaumburg, IL 60173, inside Woodfield Mall.
Is Aerie Schaumburg closed on holidays?
Aerie is closed on Christmas Day (December 25).
What nearby stores can I visit when shopping at Aerie in Woodfield Mall?
Nearby stores include Lululemon Athletica, Anthropologie, Call It Spring, AX Armani Exchange, and Armani Exchange, offering a variety of apparel, shoes, and accessories.
Are there dining options close to Aerie at Woodfield Mall?
Yes, nearby dining options include Charleys Philly Steaks, Burger King, Molly's Cupcakes, and Argo Tea Café for a variety of meals and treats.
What entertainment or unique shops are near Aerie in Schaumburg?
Nearby entertainment includes Improv Comedy Club, and unique shops like Too Cool (toys and gifts), Bath & Body Works, and L'Occitane en Provence are also close by.
How can I contact Aerie Schaumburg for inquiries?
You can contact Aerie Schaumburg by phone at +1 847-995-1247 or visit their Facebook page at https://www.facebook.com/115671105152753.