ALO

Reviews

• SB

  siddika .barkatq

  6 days ago
  1.0
  The manager at this store was extremely unprofessional and discriminatory. I regularly spend hundreds of dollars at Alo Yoga, and during my last purchase (around $600), I bought several items including a sweatshirt. When I got home, I noticed the sweatshirt had stains on it, so I went back to return it. The manager refused to accept the return and accused me of wearing it multiple times and then trying to return it. That was completely untrue. When I asked what made her assume that, she said this is something she has seen “people like me” do, which was offensive and unacceptable. I asked for her name, and she refused to provide it. If I had actually worn the sweatshirt, why would I return it without even trying to clean it? I also contacted customer service, but they were no help either. Overall, this was a very disappointing and low-quality experience. I will not be shopping at Alo Yoga again. I should have stayed with Lululemon, where the customer service is consistently much better.
• JJ

  J

  Mar 30, 2026
  3.0
  I give 3 starts because I Love their products. But ABSOLUTELY NOT THE STAFF. Did not once asked to be helped. Which I did walk out with $600 worth of items.
• LH

  Lupus Help

  Mar 16, 2026
  1.0
  Why are the people so RUDE & VEHEMENTLY DISCOURTEOUS towards individuals? They're particularly ignorant towards BLACKS. So please don't spend your Black dollars here. I witnessed them speak so horribly to a Black woman in line, but treated me with respect. Awful. They should be ashamed of themselves!
• HS

  Helene Sevier

  Jan 1, 2026
  1.0
  I went to this particular store to return and item. From the moment I step in the store to do my return I felt uncomfortable. The lady at the register made someone else do my return. Next I walk around the store to look for a particular item and no one ask me could they hello me.Every customer that walk in the store the employee ask them did that need any help. I was very upset and I was the only black person in the store and no one wanted to wait on me. I will never shop here again. The customer service is poor.
• S8

  Sigola 8

  Dec 27, 2025
  1.0
  This place is horrible. I walked into this store and asked for assistance but no one ever did. I attempted to exchange a gift I received for Christmas with original tags and the manager said no. Save your money and go to lululemon. They lost a future customer.

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