Explore incredible savings on designer footwear and accessories at our Steve Madden outlet store in the Fashion Outlets of Chicago. As the largest outlet shopping destination in the Chicago area, our store offers an unparalleled selection of discounted styles from trendy women's heels to comfortable men's loafers, you'll find all the latest Steve Madden styles.
Customer service was top tier in a nation of dying customer service. I was greeted when I walked through the door, was asked if I needed help finding anything and staff was available to help find sizes. I appreciate this experience today and they had amazing sales.
DT
Denitsa Toshkova
Jul 10, 2024
1.0
Very bad customer service at the store. I had online order and they kept me 1 hour in the store because they could not locate my order even though I had all documents. The manager her name was April was pretending that she is not the manager because she was so incompetent to help me. I was feeling like they just made fun of me because I wanted my money back but their system was not suportive so April was just repeating return the order to Fedex. I hvae never felt so bad in terms of customer service. As much as I like the brand I will never ever buy anything from there because of the girls attitude in the store. There was also a new hire that pretty much laughed at my face saying that if I want her to return my money without the receipt (which I had ) she can only do store credit. The worst experience in terms of customer service that I ever had.
What types of products does Steve Madden in Rosemont offer?
Steve Madden offers a variety of designer footwear and accessories including women's shoes, men's shoes, handbags, and fashion accessories.
What are the operating hours of the Steve Madden outlet in Fashion Outlets of Chicago?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
Where is the Steve Madden store located?
Steve Madden is located at 5220 Fashion Outlets Way, Space #1010, Rosemont, IL 60018, USA.
Does Steve Madden offer extended sizes or specific styles?
Yes, Steve Madden's selection includes extended sizes and a wide range of styles such as heels, sneakers, flats, boots, booties, loafers, and sandals.
How can I contact the Steve Madden store in Rosemont?
You can contact the store by calling +1 847-678-8354, which is the local and main phone number.
Are there any new styles available at the Steve Madden Rosemont store?
Yes, new styles have just arrived. You can check the latest collection on their website at stevemadden.com/collections/all-whats-new.
What should I check out nearby after visiting Steve Madden at the Fashion Outlets?
You might want to visit Winnebago Park nearby for some outdoor relaxation or explore local eateries like Mr. Pup for a quick bite.
Is there public transit or nearby landmarks to help find Steve Madden in Rosemont?
Steve Madden is located within the Fashion Outlets of Chicago; nearby landmarks include the Best Financial Group and Balsam Pharmacy, which can help guide your visit.
Are there any pet services close to the Steve Madden store?
Yes, nearby pet-related services include Gentle Touch Grooming Spa for pet grooming and Pet Threads for pet supplies.
Can I find beauty and wellness services near the Steve Madden outlet in Rosemont?
Nearby beauty and wellness options include American Nails nail salon and Creative Images hair and beauty salon.