Business Details
About
Fashion Accessories StoreWatch StoreShoe StoreClothing StoreJewelry StoreOutlet StoreMichael Kors
At the Michael Kors ROSEMONT location in Rosemont, IL, you can explore and shop the latest designer looks for women and men while experiencing exceptional customer service. Whether you are looking for a statement handbag, stylish watch or ready-to-wear fashion apparel or accessories, the ROSEMONT store offers the latest looks as well as familiar favorites. We are conveniently located at 5220 Fashion Outlets Way, Suite 2140 in the Fashion Outlets Of Chicago.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.1
352 reviews
5 stars
214
4 stars
56
3 stars
24
2 stars
9
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly from management, leading to a negative shopping experience.
Staff Attitude
While some customers praised individual staff members for their helpfulness, others consistently noted unfriendly and dismissive attitudes from employees.
Store Experience
Customers expressed frustration with long wait times, disorganization, and poor handling of returns and exchanges.
Positive Interactions
Despite the negative feedback, there were instances of excellent service from specific employees, which some customers appreciated.
- OTOlena TrachukDec 23, 20255.0I was doing shopping for Christmas and I was pleased how nice employees were in this store. Everyone was attentive and was trying to help even though it was busy. Anastasia was very helpful and friendly, she helped me to get what I wanted and Im so happy with my purchases
- JJJessicaDec 7, 20251.0Slow service and rude staff at the register. This company doesn't tell you anywhere that if you buy online, you must start the return on your phone then go to the store and wait in line to process it. Doesn't matter if you have the order number and confirmation email. Very annoying process, no other company works this way for returns. You must also have the credit card you used to return. Another poor business practice is that if bought an item in store and the price dropped, online customer service will not help refund you the difference. You must buy the item again and return the original.
- JCJoseph CabreraNov 29, 20251.0Idk
- SSSunnyNov 16, 20251.0Staff is consistently unfriendly, unapproachable, and just unpleasant to interact with. Never have had a pleasant experience at this location.
- KKKellyNov 15, 20251.0Fire Cris! He is nonproffecional and so annoying person in your store!
Frequently Asked Questions About Michael Kors Outlet
Where is the Michael Kors Outlet in Rosemont located?
The Michael Kors Outlet is located at 5220 Fashion Outlets Way, Suite 2140, Rosemont, IL 60018.
What are the store hours for Michael Kors Outlet in Rosemont?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
Does the Michael Kors Outlet offer in-store pickup services?
Yes, in-store pickup is available at the Michael Kors Outlet in Rosemont.
Do I need an appointment to shop at Michael Kors Outlet in Rosemont?
No, you do not need an appointment to shop at the Michael Kors Outlet Rosemont location.
What kind of products can I find at the Michael Kors Outlet in Rosemont?
You can find designer looks for women and men including handbags, watches, ready-to-wear apparel, and accessories.
What category of stores does the Michael Kors Outlet belong to?
Michael Kors Outlet is categorized as a fashion accessories store, watch store, shoe store, clothing store, jewelry store, and outlet store.
Which nearby stores can I visit for additional fashion shopping around the Michael Kors Outlet?
Nearby fashion stores include Aéropostale, Theory Rosemont Outlet, Gucci, Converse, Ted Baker, Armani Outlet, Under Armour Factory House, Stuart Weitzman Outlet, and Victoria's Secret.
Are there any nearby places to grab a snack or treat after shopping at Michael Kors Outlet?
Yes, Amorino Chicago - Fashion Outlets is a nearby ice cream shop and bakery where you can enjoy a treat after shopping.
Is there a convenience store near Michael Kors Outlet for quick needs or coffee?
Yes, there is a 7-Eleven nearby that serves as a convenience store, coffee shop, and liquor store for your quick needs.
Can visitors combine their shopping trip to Michael Kors with other outlet stores in the area?
Absolutely, the Michael Kors Outlet is located within Fashion Outlets of Chicago, near other outlets like Coach Outlet, Nike Factory Store, GUESS Factory, and J.Crew Factory, making it convenient to shop multiple brands in one visit.