Brand Certified
Michael Kors Outlet
4.1(355 reviews)
Certified by Michael Kors Outlet • Mar 01, 2026
Business Details
5220 Fashion Outlets Way, Rosemont, IL
60018, United States
Certified by Michael Kors Outlet • Mar 01, 2026
(847) 678-9388
Certified by Michael Kors Outlet • Mar 01, 2026
http://michaelkors.com
Certified by Michael Kors Outlet • Mar 01, 2026
About
Certified by Michael Kors Outlet • Mar 01, 2026
Fashion Accessories StoreWatch StoreShoe StoreClothing StoreJewelry StoreOutlet StoreMichael Kors
At the Michael Kors ROSEMONT location in Rosemont, IL, you can explore and shop the latest designer looks for women and men while experiencing exceptional customer service. Whether you are looking for a statement handbag, stylish watch or ready-to-wear fashion apparel or accessories, the ROSEMONT store offers the latest looks as well as familiar favorites. We are conveniently located at 5220 Fashion Outlets Way, Suite 2140 in the Fashion Outlets Of Chicago.
Details
- Requires appointmentNot available
Location
Certified by Michael Kors Outlet • Mar 01, 2026
Hours
Certified by Michael Kors Outlet • Mar 01, 2026
Reviews
4.1
355 reviews
5 stars
216
4 stars
55
3 stars
23
2 stars
9
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly from management, leading to a negative shopping experience.
Staff Attitude
There were numerous complaints about staff being unfriendly, unapproachable, and dismissive towards customers.
Positive Experiences
Despite the negative feedback, some customers highlighted positive interactions with specific staff members who provided excellent service.
Store Policies
Customers expressed frustration with the store's return and exchange policies, feeling they were not accommodating or clearly communicated.
Product Quality
Customers generally appreciated the quality and variety of products available, often mentioning good deals and sales.
- YYYadira1 day ago5.0I stopped by the Michael Kors store at the Chicago Fashion Outlets two days ago and was impressed from the moment I walked in. The store was bright, clean, and beautifully organized. I wasn’t sure what the sale included, but Troy approached me and offered help right away. I explained that my family and best friend told me there was a great sale happening, and Troy took the time to walk with me through the store, show me which items were included, and even help me pick out which wallet matched the purse I liked. His patience, kindness, and willingness to actually guide me instead of just pointing made a huge difference. He answered every question with enthusiasm and made the whole shopping experience enjoyable. I left with a purse, a wallet, a belt, and a men’s wallet. Truly great customer service—thank you, Troy! Daniella was at the register and she had patience with me as I am looking for my card. Two amazing workers. Thank you.
- MNMurad Noufel2 days ago1.0Super rude employees.. unprofessional.. especially a employee named Troy.. I would never recommend this location
- ZZzainab Sohail (Zoe)Feb 13, 20265.0Good customer service
- JDJoanna DominguezJan 31, 20261.0I went there yesterday went to purchase a bag and to pick up another bag a online order the sales associate was telling me if I want to save money for me to return the bag and to return the money back I told her no it’s already paid for I’m just purchasing the bag
- CMCarolyne MoreiraJan 26, 20261.0I went in to the store today to attempt to exchange a bag I had received as a gift, I was 3 days late passed their return policy (which I understand is policy, but working in customer service sometimes things could be returned outside of the dates). Edna was quick to dismiss me and recommend that I sell the bag online. I decided to give it a try in the Aurora outlets and the lady there was kind and excepted my exchange especially since the bag I bought was double the price of the original bag.
Frequently Asked Questions About Michael Kors Outlet
Where is the Michael Kors Outlet in Rosemont located?
The Michael Kors Outlet is located at 5220 Fashion Outlets Way, Suite 2140, Rosemont, IL 60018.
What are the store hours for Michael Kors Outlet in Rosemont?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
Does the Michael Kors Outlet offer in-store pickup services?
Yes, in-store pickup is available at the Michael Kors Outlet in Rosemont.
Do I need an appointment to shop at Michael Kors Outlet in Rosemont?
No, you do not need an appointment to shop at the Michael Kors Outlet Rosemont location.
What kind of products can I find at the Michael Kors Outlet in Rosemont?
You can find designer looks for women and men including handbags, watches, ready-to-wear apparel, and accessories.
What category of stores does the Michael Kors Outlet belong to?
Michael Kors Outlet is categorized as a fashion accessories store, watch store, shoe store, clothing store, jewelry store, and outlet store.
Which nearby stores can I visit for additional fashion shopping around the Michael Kors Outlet?
Nearby fashion stores include Aéropostale, Theory Rosemont Outlet, Gucci, Converse, Ted Baker, Armani Outlet, Under Armour Factory House, Stuart Weitzman Outlet, and Victoria's Secret.
Are there any nearby places to grab a snack or treat after shopping at Michael Kors Outlet?
Yes, Amorino Chicago - Fashion Outlets is a nearby ice cream shop and bakery where you can enjoy a treat after shopping.
Is there a convenience store near Michael Kors Outlet for quick needs or coffee?
Yes, there is a 7-Eleven nearby that serves as a convenience store, coffee shop, and liquor store for your quick needs.
Can visitors combine their shopping trip to Michael Kors with other outlet stores in the area?
Absolutely, the Michael Kors Outlet is located within Fashion Outlets of Chicago, near other outlets like Coach Outlet, Nike Factory Store, GUESS Factory, and J.Crew Factory, making it convenient to shop multiple brands in one visit.
Brand Certified Facts from Michael Kors Outlet
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Certified March 01, 2026Yext Knowledge Graph
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