Business Details
About
JewelerJewelry Repair ServiceJewelry StoreJewelry DesignerJewelry AppraiserJewelry Engraver
Zavius Jewelers sells jewelry, natural diamonds, natural jewels, repairs jewelry and watch's, and is located in Rockford, IL.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.5
149 reviews
5 stars
130
4 stars1
3 stars1
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting personalized service and attention to detail.
Quality of Work
The craftsmanship and quality of jewelry repairs and custom pieces received high marks, with several customers expressing satisfaction with the final products.
Timeliness
Customers appreciated the quick turnaround times for repairs and custom orders, often receiving their items sooner than expected.
Mixed Experiences
While many reviews were positive, some customers reported issues with communication and service, particularly regarding trade-ins and resizing.
Loyalty and Trust
Several long-term customers expressed strong loyalty to Zavius, citing years of positive experiences and a sense of community.
- CGCookie GLCDec 29, 20255.0I ran into a problem when I came home for Christmas to propose: the engagement ring I bought was a size 7, but my now-fiancée is a size 5.5! Kay Jewelers quoted me $220 to resize the ring, and it would take several weeks, which wasn't going to work since I was leaving town. Luckily, someone recommended Zevius. The staff there was super helpful, and most importantly, resizing the ring was much more affordable. Plus, they had it done in just two days! I definitely recommend Zevius for any jewelry needs, and we're planning to go back there for our wedding rings. Five stars all around!
- DRDebbie ReidNov 7, 20255.0We came to Zavius Jewelers to get a quote on my fixing my wedding ring. We were given a few options and reasonable quotes. We made our decision and picked up the ring a week later. I am amazed at how great my ring looks! Zavius is now my goto jeweler. Luis and staff are so gracious and friendly and very talented. Thank you so very much. You guys 'Rock'
- KBKelsey BeairdJun 5, 20251.0Why would anyone purchase a ring from a store that refuses to clean it for free? I have had nothing but issues from this place. From getting paper work, to having the ring cleaned. I would not recommend this place. Husband wishes he would have used a different store.
- JPJorge PavezNov 13, 20245.0Se ve que es muy bonito el shop
- JQJayne QuistOct 25, 20225.0Friendly, honest, and fast service.
Frequently Asked Questions About Zavius Jewelers
How much does it cost to design an engagement ring?
Cost can depend on the size of your center stone and mounting. Come in and browse our selection.
How much does it cost to change a watch battery?
We will change the watch battery while you wait.
How long does it take to resize a ring?
Zavius Jewelers has In-house expert jewelry on site that will be able to resize your ring within a couple of days.
Where do you get your diamond and jewels?
All our diamond are natural and athletically sourced. We can trace our stones back to the original mine they were sourced.
Will see a design before it was made?
Customer can sketch or a wax mockup before it is made.
What types of jewelry and services does Zavius Jewelers offer?
Zavius Jewelers sells jewelry, natural diamonds and jewels, offers jewelry repairs and watch services, including engagements, custom designs, appraisals, and engraving.
What are Zavius Jewelers' regular business hours?
They are open Monday to Friday from 10:00 AM to 5:00 PM and Saturday from 10:00 AM to 4:00 PM. The shop is closed on Sundays. Additional hours are available by appointment.
How much does it cost to design an engagement ring at Zavius Jewelers?
Cost depends on the size of the center stone and mounting. Customers are encouraged to visit and browse the selection for personalized pricing.
Does Zavius Jewelers offer watch battery replacement services?
Yes, watch batteries are changed while you wait at the store.
How long does it take to resize a ring at Zavius Jewelers?
In-house expert jewelers can resize your ring within a couple of days.
Can I see a design before my custom jewelry is made at Zavius Jewelers?
Yes, customers can approve a sketch or wax mockup before the final piece is made.
Where do Zavius Jewelers source their diamonds and jewels?
All diamonds and jewels are natural and ethically sourced, with traceability back to the original mine.
What payment options does Zavius Jewelers accept?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Are there any nearby cafes where I can grab a meal when visiting Zavius Jewelers?
Yes, Mary's Market Cafe and Bakery and Mary's Market-Perryville are nearby cafes where you can enjoy food before or after visiting Zavius Jewelers.
What nearby salons and spas can I visit around Zavius Jewelers?
Nearby options include Envy Salon & Spa, Selah Salon and Spa, Haven Salon, and Sola Salon Studios, perfect for a beauty treatment before or after your jewelry shopping.
Are there any medical or dental facilities close to Zavius Jewelers?
Yes, nearby are Orthopedic Rehab Specialists, Smile Direct Club, Dr. Zak's Tooth Fairy Castle, Mercyhealth Women's Center–Rockford, and Women's And Children's Health Center.