Business Details
About
Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
DSW Designer Shoe Warehouse
7321 West Lake Street, River Forest, IL
60305, United States
Hours
Reviews
4.2
652 reviews
5 stars
349
4 stars
170
3 stars
66
2 stars
28
1 star
39
What are people saying?
AI-generated from recent customer reviews
Selection
Customers appreciate the large variety of shoes available, including options for different widths and styles.
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others, particularly management, received criticism for rudeness and unhelpfulness.
Store Condition
The store is generally reported as clean and well-organized, although some customers noted issues with cleanliness in specific areas.
Pricing
Many customers find the prices to be good, especially during sales, but some feel that certain items are overpriced.
Inconsistency
There are complaints about inconsistent store hours and issues with online order fulfillment, leading to customer frustration.
- TOTiffany Ogunfowora1 day ago5.0Clean, helpful staff. Great selection of men's and women's shoes.
- MMMauraOct 5, 20255.0I have purchased two pairs of shoes at DSW in the last 12 months. I like that I can try on shoes in person, because I tend to return a large percentage of the shoes I order online. They have a large selection of sneakers in regular and wide widths. Staff has offered to help find shoes for me in the past and order shoes I wanted from another store.
- RRRachelSep 16, 20254.0This store is huge. With their wide selection of inventory, you’ll be able to find something for everyone here. They have a decent sized clearance. Plenty of socks, bags, and accessories as well. The downside: clearance prices were based on some sort of color code that wasn’t displayed or explained by signage or otherwise. Still would have given 5 stars, but, an employee approached me and asked why I was taking photos (no big deal). When I informed her I was posting a google review, she questioned me again, with a cold and unwelcoming demeanor. That unsavory interaction easily took away a star for me.
- DMDon MazzaSep 12, 20254.0Nice selection of shoes
- XMxTheMonster MashxAug 5, 20253.0One of the nicer DSW locations with a better selection than most.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What brands of shoes can I find at DSW Designer Shoe Warehouse in River Forest?
You can find over 25,000 pairs of designer shoes from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, and Vince Camuto.
What are the store hours for DSW Designer Shoe Warehouse in River Forest?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer delivery services?
No, delivery is not offered but in-store pickup is available for online orders.
Can I use self-checkout at DSW in River Forest?
Yes, self-checkout is now available at this location for a more convenient shopping experience.
What payment options are accepted at DSW Designer Shoe Warehouse?
They accept American Express, Discover, Mastercard, Visa, cash, and mobile payments like Apple Pay, Android Pay, Samsung Pay, and contactless payments.
What other products besides shoes are available at DSW Designer Shoe Warehouse?
In addition to shoes, the store offers handbags, jewelry, and accessories for men, women, and kids.
Where is DSW Designer Shoe Warehouse located in River Forest?
It is located at 7321 West Lake Street inside the River Forest Town Center in River Forest, IL 60305.
Are there any clothing stores near DSW in River Forest Town Center?
Yes, nearby you can find LOFT, J.Crew Factory, Chico's, and The Children's Place offering a variety of clothing and accessories.
What health and wellness services are near DSW Designer Shoe Warehouse?
Nearby health and wellness options include Massage Envy Spa Oak Park - River Forest, BodybyHeather, Garden Health Group, and Athletico Physical Therapy.
Where can I grab a bite to eat near DSW Designer Shoe Warehouse?
You can visit Panera Bread nearby for coffee, bakery items, and light meals before or after your shopping trip.