Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Peoria, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
1,197 reviews
5 stars
566
4 stars
294
3 stars
190
2 stars
56
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for being helpful, while others were criticized for rudeness and lack of assistance.
Store Condition
Customers reported issues with cleanliness and organization, with some describing the store as disorganized and in need of maintenance.
Product Availability
Feedback indicated a decline in product selection and stock levels, with some customers noting that the store felt empty or poorly stocked.
Pricing
Many customers appreciated the competitive pricing and sales, highlighting good deals on clothing and other items.
Checkout Experience
Long wait times at checkout were frequently mentioned, with customers expressing frustration over insufficient staffing.
- KDKelly Dace3 days ago3.0Gret prices, great casual selection s. Misleading advertising. Big sign when you walk in, 25% off with coupon / 20% off everything else, discounts not honored at the check out. Only one check out counter.
- FMfran marieDec 24, 20251.0Two fully grown women working in the jewelry department displayed extremely rude behavior and a complete lack of customer service. My college-aged daughter went in to purchase a Christmas gift for her boyfriend and called me afterward to say the associates wouldn’t acknowledge or assist her. I later returned with her, and once again neither woman even looked up to greet us. We browsed for several minutes before my daughter finally asked for the price of an item she was interested in. One associate responded, “Yeah, it’s gonna be a minute,” with no further explanation or effort. Despite my instincts, we waited briefly, though it was already clear they had no intention of earning our business. During that time, an older couple approached the counter and immediately received warm, attentive service. At that point, we left. I told my daughter she would not be spending her money there under any circumstances. We ended up purchasing a beautiful piece of jewelry from a professional jewelry store down the hallway. If JCPenney eventually closes its doors in Peoria, this type of associate behavior will be a contributing factor.
- ASAngela M. SandersDec 16, 20255.0I attended a Robotics event that allowed teams to compete. Also learn from one another.
- RYrachel yinglingDec 16, 20251.0Is JCPenney more ethical than Walmart? How much of the $80 set of 5 Tupperware goes into the pockets of the already wealthy?
- FMFrank MillerNov 8, 20255.0My wife and I really like JCPenny. I am a big man and can find nice clothes in my size. I found some nice dress shirts in 19 neck and 37 38 sleeve.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Peoria, IL offer?
JCPenney offers a variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney at Northwoods Shopping Center in Peoria?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney offer curbside pickup or in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping options.
Which payment methods are accepted at JCPenney in Peoria?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments.
Is JCPenney accessible for customers with disabilities?
Yes, JCPenney has a wheelchair accessible entrance and public restrooms available.
Where is the JCPenney store located in Peoria?
The store is located at 2200 W War Memorial Dr, Ste 997, Northwoods Shopping Center, Peoria, IL 61613.
Are there any beauty stores near JCPenney in Peoria?
Yes, Sephora inside JCPenney and Ming Spa are nearby for beauty and spa services.
If I'm visiting JCPenney, what other clothing stores can I shop at nearby?
Nearby clothing stores include Buckle, Hollister Co., Victoria's Secret, Maurices, Torrid, Zumiez, Charlotte Russe, and GAP, offering a variety of styles and brands.
Could I find shoe stores near JCPenney in the Northwoods Shopping Center?
Yes, nearby shoe stores include Foot Locker, Champs Sports, Finish Line, and Chacos for a wide selection of footwear options.
Are there any jewelry stores near JCPenney in Peoria?
Nearby jewelry stores include Helzberg Diamonds, Banter by Piercing Pagoda, Piercing Pagoda, and Rogers & Hollands Jewelers.