Business Details
About
Jewelry Store
Long-standing family-owned shop offering engagement rings, fashion jewelry, and timepieces, plus repair services. James & Sons is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Location
Hours
Reviews
4.9
2,171 reviews
5 stars
2,114
4 stars
33
3 stars5
2 stars1
1 star18
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, knowledgeable, and attentive, providing excellent customer service.
Product Quality
Customers appreciate the high quality and beautiful selection of jewelry available.
Positive Experiences
Many reviews highlight enjoyable shopping experiences, with specific praise for staff members who go above and beyond.
Mixed Feedback
While most reviews are positive, there are a few instances of negative experiences related to service and product quality.
- MLMichael Lord4 days ago5.0Jamye and the team here are great! I will definitely be coming back as I love when I receive great service.
- TSTrish Stef4 days ago5.0We had two rings that needed repair and resizing with trade ins for credit. Everyone was so attentive and friendly. The rings are beautiful and the work was flawless. I will definitely keep going back there for service and new purchases.
- DADio AKJan 3, 20265.0It was an absolute pleasure being assisted by Donna. She has a wonderful spirit, is knowledgeable and patient. James & Sons has a beautiful selection on quality pieces. I am pleased with my purchase and would return without hesitation for future jewelry purchases.
- ADA. D.SoltisDec 29, 20255.0I went to James & sons as I was referred to Bertie by a friend of mine. She was outstanding! She helped me find just the right gift and even played along as I surprised my spouse. I highly recommend going to see Bertie Villarreal at James & sons in Orland for your jewelry purchase!
- RGRob GerlachDec 20, 20255.0Jamye provided exceptional customer service from start to finish. She combines deep product knowledge with true professionalism, making the entire experience smooth and confidence-inspiring. She took the time to understand my needs, answered every question clearly, and never made me feel rushed or pressured. Her expertise and friendly approach really set her apart. I would absolutely recommend Jamye to anyone looking for knowledgeable, professional, and genuinely great service.
Frequently Asked Questions About James & Sons Fine Jewelers
What types of products does James & Sons Fine Jewelers offer?
James & Sons Fine Jewelers offers engagement rings, fashion jewelry, timepieces, and repair services.
Is James & Sons Fine Jewelers an authorized retailer for any luxury watch brands?
Yes, James & Sons is part of the worldwide network of Official Rolex Retailers and is authorized to sell and maintain Rolex Watches.
What are the regular business hours of James & Sons Fine Jewelers?
The store is open from 11:00 AM to 7:00 PM Tuesday through Friday, 10:00 AM to 5:00 PM on Saturday, and 12:00 PM to 5:00 PM on Sunday. It is closed on Mondays.
Where is James & Sons Fine Jewelers located?
It is located at 14205 LaGrange Rd, Orland Park, IL 60462, US.
How can I contact James & Sons Fine Jewelers for inquiries or support?
You can call them at +1 708-226-0800 or email kayla@jamesandsons.com or courtney@jamesandsons.com.
Does James & Sons Fine Jewelers have an online presence where I can view their offerings?
Yes, their website is https://www.jamesandsons.com and they have a Facebook page at https://www.facebook.com/JamesandSonsJewelers.
Are there coffee shops near James & Sons Fine Jewelers where I can relax before or after my visit?
Yes, there are several nearby coffee shops including Starbucks and Brews Almighty Coffee Shop, perfect for enjoying a coffee before or after your visit.
What nearby dining options are available around James & Sons Fine Jewelers?
Nearby dining options include P.F. Chang's, Red Robin Gourmet Burgers and Brews, Smoothie King, and Panera Bread, offering a variety of cuisines and atmospheres.
Are there any shopping centers or boutiques near James & Sons Fine Jewelers?
Yes, nearby stores include Evereve - Orland Park Crossing, Pomp and Chic Boutique Orland Park, TALBOTS, White House Black Market, and francesca's for various clothing and boutique shopping.
What should I know about parking or transportation when visiting James & Sons Fine Jewelers?
While specific parking details are not listed, the location on LaGrange Rd is accessible, and customers can stop by nearby landmarks like Starbucks or Panera Bread; these spots can help orient visitors coming by car or transit.