Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 288 Orland Square Drive in Orland Park, IL or shop the collection online.
Kind of disappointed in the service I received today around 7:30 am. Since the girl at the cash register was busy helping another customer, I asked for a price check on a shirt. The black girl acted like she didn't want to help me and gave me a nasty look, then asked was anyone at the register, I told her she was helping someone else. Also, when I first walked in, she barely wanted to speak. The Hispanic woman was nice and helped me instead.
LH
lashonna harris
Sep 10, 2025
1.0
I recently came in to pick up an order from online. I wanted to exchange a vest for a larger size. With an attitude the associated said that I would have to return the item then repurchase it for the original price which was $40 more. I asked her why when I'm exchanging it for the same item. She said okay then you have to wait 15 minutes. It took all of about 2 minute. When I received it, I replied thank you. Her response "sure" no type of genuine response. No customer service training I guess! Totally disappointed and this is not the 1st time I experienced a rude association here! Guess I'll drive further to Chicago Ridge!
AS
A.i Saleh
Jun 1, 2022
5.0
Lauren in Orland park mall the NEW EMPLOYEE did so much for us to choose and pick formal and non formal wear as well her smile and her consistent assistance and her overall respect led my niece to spend over 1000.00$ dollars because of Lauren the new girl thank you 🙏 so much I didn’t no did we know u are new but your manager told us and we are happy to write such a review about you and the customer care and service express provides under the leadership of steffanie.
MG
Margie Garcia
May 22, 2019
4.0
Decent selection and store was organized. Seems like they never have enough people on register. The only issue is the long lines for checkout. They usually call someone for help after you have been waiting awhile.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Orland Square hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase Express gift cards?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Orland Square currently hiring?
Please visit https://www.express.com/g/careers/ to view and apply for open positions.
How do I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return online orders to the Express store at Orland Square?
Yes, online orders can be returned or exchanged within 30 days at any Express store, but returns are not accepted at Express Factory Outlet stores.
What are the store hours for Express at 1724 Orland Square?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM.
What payment options does Express accept?
Express accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa payments.
Does Express at Orland Park offer clothing for both men and women?
Yes, Express offers clothing for both men and women including jeans, dresses, suits, and accessories.
What nearby stores can I visit when shopping at Express in Orland Square?
Nearby stores include Sephora for beauty products, Williams-Sonoma for kitchen supplies, and The LEGO Store for toys, providing a variety of shopping options around Express.
Where can I grab a meal near Express at Orland Square?
You can enjoy dining options nearby such as The Cheesecake Factory for American cuisine, Panda Express for Pan-Asian dishes, or Great Steak for sandwiches and fast food.
Are there other fashion and accessory stores near Express at Orland Square?
Yes, nearby fashion stores include Banana Republic, Armani Exchange, and Brighton jewelry store, where customers can explore more clothing and accessory options.