American Eagle & Aerie

3.6
89 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreJeansLingerie StoreSwimwear StoreT-Shirt StoreFashion Accessories StoreAmerican Eagle Outfitters
American Eagle Outfitters in Orland Park, IL is a brand with expertly crafted, high quality jeans at our core. We create clothes that fit our customers lives, all made to take and make your own. We fit everyone. Visit your local American Eagle Outfitters at 714 Orland Square Dr today.

Details

  • DeliveryNot available
  • Curbside pickupAvailable

Location

American Eagle & Aerie
714 Orland Square Dr, Orland Park, IL
60462, United States

Hours

Reviews

3.6
89 reviews
5 stars
44
4 stars
12
3 stars
7
2 stars
6
1 star
20
  • JJ
    Josselyn
    Dec 24, 2025
    2.0
    I stopped by today to do some last minute Christmas shopping and spent a good amount of time looking for gifts for my family, which I did. Unfortunately, when I got up to the check out the cashier who was there, initials N.P., was having a conversation with another coworker while checking me out and forgot to add 2 purchased items to my bag, I did not notice until I made it home… Now I have to return after Christmas to either refund or pick up those items. I gave a star for the person I spoke to on the phone, believe her name was Tesla.
  • JM
    joshae morales
    Dec 13, 2025
    1.0
    I’ve been to this specific location few times since I relocated to IL last year. More recently today. Worst service I’ve ever received at an aeries which is why I’ve only come a few times sadly. Very unfriendly, unhelpful, & just not like what I’ve experienced at other locations. Although the American eagle attached has very sweet & approachable employees.
  • VV
    V
    Dec 7, 2025
    1.0
    Girl with the long fake eyelashes fits the typical Gen Z stereotype of being rude and having that Gen Z stare (blank, deadpan, or emotionless look). I think she said one word to me and it was the total of my purchase. I was the one greeting and thanking her while she just stared at me.
  • DP
    Dylan Pritchard
    Dec 6, 2025
    5.0
    Was helped by Asya today, she was super friendly and helped me find the perfect fit of light wash jeans. 10/10 customer service.
  • NR
    Nat Roberts
    Oct 24, 2025
    1.0
    Rude seems to be a quality you need to work in this store. I've been here twice in the last month and the first time I had a return and the younger guy greeting people was super aggressive with trying to get me to exchange the item instead of returning. 4 different times I said no thanks, I don't want to look around, I just want to return, at which point he rolled his eyes and said go to the counter. Then again this week, I had an online pickup order and the lady in the front was rude. I told her I had a pick up and she made a face and huffed and went to get her ipad device, acting like it was a big deal to have to go into the back and get the order. Customer service is AWFUL at this store.

Frequently Asked Questions About American Eagle & Aerie

What are the store hours for American Eagle & Aerie in Orland Park, IL?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Does American Eagle & Aerie offer in-store pickup or delivery services?

American Eagle & Aerie offers in-store and curbside pickup services but does not provide delivery.