American Eagle Outfitters in Orland Park, IL is a brand with expertly crafted, high quality jeans at our core. We create clothes that fit our customers lives, all made to take and make your own. We fit everyone. Visit your local American Eagle Outfitters at 714 Orland Square Dr today.
I stopped by today to do some last minute Christmas shopping and spent a good amount of time looking for gifts for my family, which I did. Unfortunately, when I got up to the check out the cashier who was there, initials N.P., was having a conversation with another coworker while checking me out and forgot to add 2 purchased items to my bag, I did not notice until I made it home… Now I have to return after Christmas to either refund or pick up those items. I gave a star for the person I spoke to on the phone, believe her name was Tesla.
JM
joshae morales
Dec 13, 2025
1.0
I’ve been to this specific location few times since I relocated to IL last year. More recently today. Worst service I’ve ever received at an aeries which is why I’ve only come a few times sadly. Very unfriendly, unhelpful, & just not like what I’ve experienced at other locations. Although the American eagle attached has very sweet & approachable employees.
VV
V
Dec 7, 2025
1.0
Girl with the long fake eyelashes fits the typical Gen Z stereotype of being rude and having that Gen Z stare (blank, deadpan, or emotionless look). I think she said one word to me and it was the total of my purchase. I was the one greeting and thanking her while she just stared at me.
DP
Dylan Pritchard
Dec 6, 2025
5.0
Was helped by Asya today, she was super friendly and helped me find the perfect fit of light wash jeans. 10/10 customer service.
NR
Nat Roberts
Oct 24, 2025
1.0
Rude seems to be a quality you need to work in this store. I've been here twice in the last month and the first time I had a return and the younger guy greeting people was super aggressive with trying to get me to exchange the item instead of returning. 4 different times I said no thanks, I don't want to look around, I just want to return, at which point he rolled his eyes and said go to the counter. Then again this week, I had an online pickup order and the lady in the front was rude. I told her I had a pick up and she made a face and huffed and went to get her ipad device, acting like it was a big deal to have to go into the back and get the order. Customer service is AWFUL at this store.
Frequently Asked Questions About American Eagle & Aerie
What are the store hours for American Eagle & Aerie in Orland Park, IL?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does American Eagle & Aerie offer in-store pickup or delivery services?
American Eagle & Aerie offers in-store and curbside pickup services but does not provide delivery.
What types of products can I find at American Eagle & Aerie in Orland Park?
You can find women's and men's clothing including jeans, t-shirts, pants, shorts, tops, outerwear, shoes, accessories, fragrances, bras, underwear, sleepwear, swimwear, and yoga pants.
Where is American Eagle & Aerie located in Orland Park?
The store is located at 714 Orland Square Drive, inside the Orland Square Shopping Center, Orland Park, IL 60462.
What payment options are accepted at American Eagle & Aerie in Orland Park?
They accept American Express, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I find other clothing and accessory stores near American Eagle & Aerie at Orland Square?
Yes, nearby stores include Francesca's, Dry Goods, Brighton, Express, Urban Outfitters, Banana Republic, and Hollister Co., offering a variety of women's and men's clothing and accessories.
Are there options for shoe shopping near American Eagle & Aerie?
Yes, nearby shoe stores include The Athlete's Foot, JD Sports, Buckle, and GUESS, providing a range of footwear options.
What dining options are available near American Eagle & Aerie at Orland Square?
You can dine at The Cheesecake Factory or grab a quick meal at Great Steak, both located near American Eagle & Aerie.
Does American Eagle & Aerie have an online presence for shopping or information?
Yes, you can visit their website at https://storelocations.ae.com/us/il/orland-park/00759-714-orland-square-dr.html or follow them on Instagram @americaneagle and Twitter @AEO.
What is the core focus of American Eagle & Aerie's clothing line?
The brand focuses on expertly crafted, high-quality jeans designed to fit everyone and clothes made to suit customers' lives and personal styles.