J.Crew

3.0
3 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreJ.Crew
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Location

J.Crew
172 Oakbrook Center, Oakbrook, IL
60523, United States

Hours

Reviews

3.0
3 reviews
5 stars
1
4 stars
0
3 stars
1
2 stars
0
1 star
1
  • JM
    Jessica Murphy
    Dec 20, 2025
    3.0
    It’s nice to see J.Crew back at Oakbrook Mall. The new store is lovely and the staff was kind, but I expected a more elevated customer experience from a brand of this size. The children’s section is very limited, and multiple associates were unsure about current sale details. We were directed to an item we thought was 50 percent off, only to learn it was full price at checkout. We also noticed deeper discounts online than in store, something we have experienced at other J.Crew locations as well. While they did honor a price adjustment, online and in store promotions should be better aligned. Overall, a beautiful space with friendly staff, but clearer communication would greatly improve the experience. UPDATE: When we returned to Oakbrook for the price adjustment, it was not honored because we didn’t bring the product in (we only had receipt). J.Crew on Bond Street in NYC was able to accommodate a price adjustment via phone for the same issue in the past.
  • PC
    Paula C.
    Jul 13, 2025
    1.0
    I was really looking forward to the Oak Brook location opening but I won’t be going back anytime soon. I was working with an associate to find a petite size online, but didn’t realize that another associate was mocking me behind my back until I turned around. So much for shopping at brick and mortar.

Frequently Asked Questions About J.Crew

Where is the J.Crew store located in Oakbrook Center?

J.Crew is located at 172 Oakbrook Center, Oakbrook, IL 60523, US.

What are the J.Crew store hours at Oakbrook Center?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.