BOSS Shop - Macy's Shop - Oakbrook Center

Reviews

• AC

  Andrew C

  Apr 7, 2025
  2.0
  I went here today with my wife and 11mo old baby. I grabbed a few shirts and jeans to try on and an employee (Asian lady) was helpful and said she would have me in the next changing room once one opened up. When the next room opened up another employee (red head guy) walked over to take it for the man he was helping. Our lady said “No sorry, this person (me) is next.” “Who?” said the red head employee. She pointed at us. “No look at them, they aren’t buying anything, my guy is a doctor. Put them in this closet if they really want to try on stuff.” I was then shown to an out of use changing room filled with boxes of product and no available place to sit or ability to look in the mirror. To be clear, I wasn’t wearing gym shorts or anything, I would understand the profiling a little in that situation even if it was inaccurate. I was wearing clothing comparably priced to the products in the store and had a high-end stroller. That leads me to believe this guy viewed less of us because we had a child? I have no idea what to think but it was incredibly insulting and there was really no other reason for him to say that. He was rude to the lady helping us as well. I bought a couple items; our lady was nice/apologetic and I liked the products. What gave me a bit of a smile is that this doctor complained about the prices, asked for discounts, and seemed to have left without buying anything. If this doctor didn’t buy anything, the karma toward this employee is appreciated, but it doesn’t change that he looks down on people with children and seems to bully other employees. You work at an Oakbrook Boss store and are in pharmacy school dude, this isn’t Hermes near the Mag Mile. I won’t be back again if this is how families with (quiet) children are treated.
• MS

  Mahmood M. Shilleh

  Mar 23, 2025
  5.0
  Jennifer is great and very helpful! It's always great shopping with her there to be honest. Give her a raise
• MM

  MB

  Nov 29, 2024
  1.0
  Hugo boss corp, what type of employees do you have working for your company. I tried on a vest and the zipper snack wouldn’t come off so then I took it off and proceeded to try another coat. And I over heard the short china lady with glasses say “ oh here it goes again with the coat” as if I cause the problem to snack the zipper. Left a bitter taste . After I heard that remark I left the store. I don’t need waste my money in that store. Her lost on the commission. Next time you should tell your employees if they wanna speak up to say it more quietly that way the customer won’t hear ;)
• BS

  Brittany Soltys

  Feb 20, 2024
  5.0
  The boss shop participates in the Macys “friends and family” and “vip” sales. Amazing discounts
• RR

  Renee

  Dec 22, 2022
  2.0
  It's not Boss shop, it's Marshals selling small assortment of Hugo Boss brand clothes.

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