L.L.Bean

Reviews

• GV

  George Vlasis

  Mar 2, 2026
  5.0
  RE: Message we sent to Oakbrook Center Management regarding changing for parking Monday, March 2, 2026 My wife, Pat, went to make a purchase at L.L. Bean this morning but had to park a block away because you are now charging for what used to be free parking She texted 3 photos of the nearly empty parking lot adjacent to where she wanted to shop. I believe you are doing your tenants a disservice. The majority of the public will be changing their shopping habits and go elsewhere to make their purchases. That is why we do not shop in downtown Chicago or anywhere is Chicago where they charge for street parking Locksmiths, dry cleaners, small restaurants, novelty shops etc on Chicago streets have suffered financial loss because their customers will not pay for parking and end up shoping elsewhere More and more people are shopping on line and charging for parking at shopping centers makes this option even more convenient and affordable 2nd Message to Oakbrook Management: My wife did park elsewhere and walk to L.L. Bean to make a return. She said the sales staff were very unhappy about the charge for parking, the parking lot was almost vacant and they had very few customers. My wife told them that in the future she will order on line. After shopping she would normally have lunch with her friends at one of your restaurants but because of the parking issue decided to go elsewhere for lunch
• MB

  Mark Brown

  Jan 4, 2026
  3.0
  Walked in to look at clothes. There were 4 employees all talking and not interacting with us. The clothing was good quality, however ran WAY too large and was very expensive and even with details. The music was very loud in the store as well.
• BM

  Bernhard Mader

  Dec 21, 2025
  5.0
  We were traveling from Chicago to Iowa, and since my wife loves L.L.Bean, we had to stop at this store. There’s a great selection, and it feels like flipping through a catalog.
• VB

  vince b

  Dec 21, 2025
  5.0
  Called the store, they were very helpful
• HD

  Hannah D.

  Dec 12, 2025
  5.0
  This store was super clean, all the employees were super nice and super helpful! So this review is strictly for all the girlies looking for the boat and totes. Yes, they do have a variety of sizes, however there are 0 long handles, and no embroidery machine contrary to what iv read in the reviews of this store before. You can order and they can send it off to be embroidered, but if you’re like me who wants both sides done you are better off finding someone on your own to do it. I have added photos in my review of all options that were in store as well to help you all out ☺️. Overall will be back just bc of the customer service and the available stock.

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