Nordstrom Oakbrook Center

4.4
2442 reviews

About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing Store
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Oakbrook Center. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Nordstrom Oakbrook Center
10 Oakbrook Center, Oak Brook, IL
60523, United States

Hours

Reviews

4.4
2,442 reviews
5 stars
1,630
4 stars
474
3 stars
156
2 stars
58
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly in departments like shoes, cosmetics, and alterations.

Alterations

While some customers had positive experiences with alterations, others reported issues with service quality and communication regarding timelines.

Product Knowledge

Several reviews highlighted the impressive product knowledge of staff, especially in the beauty and men's departments.

In-Store Experience

Customers generally enjoyed the pleasant shopping atmosphere and the store's organization, though some faced long wait times during busy periods.

Online Orders

There were multiple complaints regarding issues with online orders, including delays and poor customer service related to order fulfillment.
  • JA
    Jarek and Ania
    4 days ago
    5.0
    We had such a wonderful experience with Ms. Anna at this Nordstrom location. She is incredibly knowledgeable about all the major car seat brands, including Cybex, Nuna, and Uppababy. Her expertise and guidance made the process of choosing the right car seat for our baby so much easier. Thanks to her patience and professionalism, we left feeling confident in our decision. Thank you, Ms. Anna, for your outstanding help and support!
  • PB
    Peggy Ball
    Nov 15, 2025
    5.0
    Terrific customer service, as always. Love Nordstrom.
  • SL
    Stella Liu
    Nov 12, 2025
    5.0
    It's always been a great shopping mall. They're having a promotion right now. Spend $100 or more and get a free beautiful handmade craft with your receipt, including bag painting, keychains, and glass painting.
  • QT
    que tea
    Oct 24, 2025
    5.0
    I visited Nordstrom today, and Nicole was extremely instrumental in the success of my transaction. Her outstanding customer service, effective communication, and impressive product knowledge truly stood out. She made my shopping experience smooth and enjoyable from start to finish. Nordstrom is lucky to have such a dedicated and professional team member — thank you, Nicole, for going above and beyond!
  • HG
    Hannah Graham
    Oct 19, 2025
    5.0
    The girl who helped me learn my bra size was an absolute treasure. I had such anxiety about going in to get sized, but she was so nice and casual about it and had good knowledge of what was on the floor that would work for me and my abnormal size. Good luck to me in the future, 32H what the heck lol. But Nordstrom has that size! They have every size! Anybody can get a bra here. Don't be afraid to get fitted.

Frequently Asked Questions About Nordstrom Oakbrook Center

What types of clothing does Nordstrom Oakbrook Center offer?

Nordstrom Oakbrook Center offers a wide selection of men’s, women’s, and children’s clothing including apparel, dresses, suits, and accessories from top brands.

Does Nordstrom Oakbrook Center provide services for alterations and styling?

Yes, the store provides personalized services such as styling and alterations to enhance your shopping experience.