Nordstrom Oakbrook Center

4.4
2469 reviews

About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreNordstrom
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Oakbrook Center. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Nordstrom Oakbrook Center
10 Oakbrook Center, Oak Brook, IL
60523, United States

Hours

Reviews

4.4
2,469 reviews
5 stars
1,648
4 stars
477
3 stars
159
2 stars
58
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service from various staff members, particularly in departments like men's shoes, cosmetics, and baby products.

Mixed Experiences

While some customers had outstanding experiences, others reported rude or unhelpful staff, particularly in the women's department and during returns.

Product Selection

Customers appreciated the variety and quality of merchandise available, though some noted a lack of specific items or styles.

Alterations Issues

Several reviews highlighted problems with the alterations department, including delays and poor communication regarding order readiness.
  • IJ
    Ivory Johnson
    1 day ago
    1.0
    I’d give this location 0 stars if I could. I was accused of taking links out of a watch upon returning it because according to the jewelry manager manufacturers don’t send watches with extra links. I question his credibility because most watches come with extra links. I had to physically show him the pouch the extra links came in that were still in the manufacturers packaging then he agreed to return. Frankly I’m insulted at the entire experience and when reported to the acting store manager Michelle, her demeanor was as if I was annoying her with the complaint. I will continue to only shop the Schaumburg location, their customer service is miles ahead of this location and staff is much friendlier.
  • AA
    Azamatmarat
    4 days ago
    1.0
    Сказала что откроет дисконтную карту. А сама дала запрос на кредитную. И это повлиял на мой скор. Не слушайте их. Особенно женщину по имени Shaer или как там её я точно не помню.
  • BK
    B K
    Dec 31, 2025
    5.0
    Brian in the shoe department is a really great man! He helped me find what I was looking for and wasn’t overwhelming the way some can be. When what I wanted wasn’t available, he did a remarkable job finding a replacement an offering a kind opinion From his greeting to our departure, it was a lovely experience. Thank you, Brian.
  • EZ
    Edward Zawadzki
    Dec 26, 2025
    5.0
    Left phone Christmas eve . Nortdstrom Went way out of way to facilitate return . They put phone in safe to keep it secure. Special thanks to security. The team in security went beyond to help.
  • SJ
    Sue Jelderks
    Dec 20, 2025
    3.0
    The men's department - John in particular was amazing. The woman's department not so much- the sales girls just stuffed my purchase in a big bag- did not box anything- didn't ask me if I wanted it boxed- even though she knew it was Christmas gifts- and didn't explain how to make the boxes/ I just have a bunch of cardboard that I have no idea how to put together - there wasn't even a line at the time- I guess she didn't want to be bothered. So, great men's department experience- won't be going back to the woman's department for any gifts

Frequently Asked Questions About Nordstrom Oakbrook Center

What types of clothing does Nordstrom Oakbrook Center offer?

Nordstrom Oakbrook Center offers a wide selection of men’s, women’s, and children’s clothing including apparel, dresses, suits, and accessories from top brands.

Does Nordstrom Oakbrook Center provide services for alterations and styling?

Yes, the store provides personalized services such as styling and alterations to enhance your shopping experience.