Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Oakbrook Center. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.
Many customers praised the exceptional service from various staff members, particularly in departments like men's shoes, cosmetics, and baby products.
Mixed Experiences
While some customers had outstanding experiences, others reported rude or unhelpful staff, particularly in the women's department and during returns.
Product Selection
Customers appreciated the variety and quality of merchandise available, though some noted a lack of specific items or styles.
Alterations Issues
Several reviews highlighted problems with the alterations department, including delays and poor communication regarding order readiness.
IJ
Ivory Johnson
1 day ago
1.0
I’d give this location 0 stars if I could. I was accused of taking links out of a watch upon returning it because according to the jewelry manager manufacturers don’t send watches with extra links. I question his credibility because most watches come with extra links. I had to physically show him the pouch the extra links came in that were still in the manufacturers packaging then he agreed to return. Frankly I’m insulted at the entire experience and when reported to the acting store manager Michelle, her demeanor was as if I was annoying her with the complaint. I will continue to only shop the Schaumburg location, their customer service is miles ahead of this location and staff is much friendlier.
AA
Azamatmarat
4 days ago
1.0
Сказала что откроет дисконтную карту. А сама дала запрос на кредитную. И это повлиял на мой скор.
Не слушайте их.
Особенно женщину по имени Shaer или как там её я точно не помню.
BK
B K
Dec 31, 2025
5.0
Brian in the shoe department is a really great man! He helped me find what I was looking for and wasn’t overwhelming the way some can be. When what I wanted wasn’t available, he did a remarkable job finding a replacement an offering a kind opinion From his greeting to our departure, it was a lovely experience. Thank you, Brian.
EZ
Edward Zawadzki
Dec 26, 2025
5.0
Left phone Christmas eve .
Nortdstrom Went way out of way to facilitate return .
They put phone in safe to keep it secure.
Special thanks to security.
The team in security went beyond to help.
SJ
Sue Jelderks
Dec 20, 2025
3.0
The men's department - John in particular was amazing. The woman's department not so much- the sales girls just stuffed my purchase in a big bag- did not box anything- didn't ask me if I wanted it boxed- even though she knew it was Christmas gifts- and didn't explain how to make the boxes/ I just have a bunch of cardboard that I have no idea how to put together - there wasn't even a line at the time- I guess she didn't want to be bothered. So, great men's department experience- won't be going back to the woman's department for any gifts
Frequently Asked Questions About Nordstrom Oakbrook Center
What types of clothing does Nordstrom Oakbrook Center offer?
Nordstrom Oakbrook Center offers a wide selection of men’s, women’s, and children’s clothing including apparel, dresses, suits, and accessories from top brands.
Does Nordstrom Oakbrook Center provide services for alterations and styling?
Yes, the store provides personalized services such as styling and alterations to enhance your shopping experience.
Are there options for picking up orders at Nordstrom Oakbrook Center?
Yes, you can enjoy the convenience of in-store pick-up and curbside pickup where your order will be brought out to you.
What are the regular store hours for Nordstrom Oakbrook Center?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Is Nordstrom Oakbrook Center open on major holidays?
The store is closed on Thanksgiving Day (November 27) and Christmas Day (December 25). It has special holiday hours on other dates such as opening earlier or closing earlier.
What payment options are accepted at Nordstrom Oakbrook Center?
Nordstrom Oakbrook Center accepts American Express, Cash, Check, Discover, Mastercard, and Visa payment options.
Does Nordstrom Oakbrook Center have accessibility features?
Yes, the store offers wheelchair accessible entrance, parking, seating, and restrooms to accommodate all customers.
What nearby shopping and beauty stores are located close to Nordstrom Oakbrook Center?
Nearby stores include Jo Malone for beauty products, Longchamp at Nordstrom Oakbrook for leather goods, and Anastasia Beverly Hills Brow Studio for beauty services.
Are there any nearby places to relax or get spa services near Nordstrom Oakbrook Center?
Yes, Spa Nordstrom - Oakbrook Center offers day spa and massage therapy services right nearby the store to complement your visit.
What dining options are available near Nordstrom Oakbrook Center?
You can enjoy dining at nearby places such as Nordstrom Ebar Artisan Coffee, California Pizza Kitchen, Ruscello, and The Budlong Southern Chicken, all close to the store.