Marc Jacobs - Oakbrook Center

Reviews

• LW

  lauren Watson

  Mar 10, 2026
  1.0
  Giving the store team 0 stars. Terrible return policy and a dying brand image has really made for a poor shopping experience. Marc needs to close it up until the brand becomes relevant again ☹️
• BC

  Britta Carreon

  Jan 22, 2026
  5.0
  Awesome store, great crew, just so much fun merchandise!!!! Been there 2x. Travel from far. Definitely worth it!!! Will continue going there.
• SS

  Slater

  Dec 13, 2025
  5.0
  Michelle was extremely kind helpful and professional she made shopping for Christmas so easy and fast the cashier woman (forgot her name) was also extremely kind and professional they already had my gift boxed and ready with no issues ! Really enjoyed my experience shopping here !
• II

  Ivette Isidoro

  Nov 28, 2025
  5.0
  Had the absolute best experience here. They had great customers service. Very attentive and helpful when addressing my concerns. Would definitely come back for future purchases.
• LL

  Lisa

  Oct 30, 2025
  5.0
  Top notch customer service! I went in looking for The Tote Bag with stars on it and was told they didn’t have it in that location. I was bummed. The employee noticed me looking at denim bags and was like hold on, went in the back and pulled out two sizes of a denim bag that wasn’t even on the floor yet and I fell in love! All the employees were nice, kind and beyond friendly! So kudos to the 3 employees who worked 10/26/25 around 5-6pm. 😊. I am very satisfied. I love my new Tote Bag and will see you all again!