Madewell

Reviews

• LS

  Lise Smith

  Oct 3, 2025
  1.0
  I spent a lot of money in there last week. I went in today and the only girl working wouldn’t take her eyes off me. She Was super rude. Won’t go back.
• SL

  Suse LaGory

  May 23, 2023
  2.0
  I am consistently disappointed in the size range kept in stock in this store. Though Madewell offers a good range of sizes for their clothing, it is almost impossible to find anything in this store that is even a size medium or larger, which is a very alienating and frustrating experience for customers looking for anything above a size small (I know there are a lot of us out there!). The store is beautiful and the staff are always friendly, so it's a shame that I cannot shop the majority of styles in the store. I'd love to see this store make an effort to offer a better range of sizes.
• KP

  Katie P

  Dec 7, 2022
  3.0
  As I work in a form of customer service, I understand that customers come in all varieties, some nice and friendly, respectful, etc. There's also customers that do strange and rude things to upset the employees, as I've experienced and witnessed myself. With that said, even if the employees feel annoyed or upset by a customer's actions, it should NOT be something to complain about on the sales floor, in front of other customers, even mocking certain less than amicable customers. If you need to vent or complain, don't do it when the customer is in the dressing room or at the counter... people can clearly hear you. I appreciate Madewell's brand and styles, but the staff the day I shopped in store was disappointing and rude. Don't badmouth customers in front of other people.
• KH

  K Holmes

  Apr 3, 2019
  5.0
  This is the best of many fashion worlds. Perfectly constructed, quality jeans ,tops, shoes, bags, dresses , skirts and earring love! Their clothes work for many body types . The clothes are high fashion yet classic in a way . It surpasses the other stores because it’s a store condensed of only the best looking comfortable , and perfect fit . The store is small and organized with out of this world kind manager ( Susan) and caring staff that will go out of their way to help and will not let you wear something not suited to you . The clothes, the people, service, quality .. favorite store and location for past three years . Love this place! ~ Heather Holmes

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