Business Details
About
Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Details
- Cash onlyNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.7
168 reviews
5 stars
98
4 stars
13
3 stars
9
2 stars
7
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, many customers reported rude or dismissive behavior from staff.
Product Quality
Customers expressed disappointment with product durability and the handling of returns for defective items, indicating a decline in quality assurance.
Store Atmosphere
The store's vibe is generally appreciated, with many customers enjoying the ambiance and organization, although some noted issues with cleanliness.
Staff Training
There are concerns about inconsistent staff training, leading to varied customer experiences and inadequate product knowledge among employees.
Long Wait Times
Several reviews mentioned long wait times to enter the store or receive assistance, which negatively impacted the shopping experience.
- EOEddy OrellanaNov 10, 20255.0Really good experience
- MSMartella StevensonOct 28, 20255.0I love this store’s vibe! Busy but everyone was friendly & took the time to help! New fav!!!
- ABAngie Burchinal-ImaiOct 18, 20255.0Cristian helped us out at the cashier, he was super helpful and nice!! Great service!
- ABA BSep 21, 20252.0Extremely rude workers. Once had a ton of alterations and asked for the count of items just to keep track turned extremely rude and refused to. Email was never sent. Than followed up a few days and almost lost all the items I had sent for alteration.
- MSMohamed SharifSep 16, 20251.0I came in to exchange a pair of ABC pants I bought in February that ripped near the crotch area. For pants that cost over $130, this was already disappointing quality. The store did agree to order me a replacement, but I was told I’d have to pick them up in-store because shipping to my home would require me to pay the price difference (since the cost online had changed). I explained that this was a quality issue, not a simple return, but the manager would not make any exception unless I paid extra. For a premium brand, I expected much better customer service. If I’m paying this much, I shouldn’t be penalized for an exchange caused by poor product durability. Honestly, I would recommend looking into companies like Outlier (New York) for pants instead—better quality and customer service for a similar price point. Lululemon really fell short here.
Frequently Asked Questions About lululemon
What are the regular opening hours for lululemon at Oakbrook Center?
Lululemon at Oakbrook Center is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 6:00 PM on Sunday.
Does this lululemon location offer in-store pickup or curbside pickup services?
Yes, this lululemon store provides both in-store pickup and curbside pickup services for customer convenience.
Where is lululemon Oakbrook Center located?
The lululemon store is located at 82 Oakbrook Center, Oak Brook, IL 60523, USA.
What types of products does lululemon at Oakbrook sell?
Lululemon specializes in technical athletic apparel for yoga, dancing, running, and other active pursuits, including sportswear for both men and women.
How can I contact lululemon Oakbrook Center by email or phone?
You can reach lululemon Oakbrook Center by email at oakbrook-store@lululemon.com or by phone at +1 630-368-1610.
Does lululemon Oakbrook have a social media presence?
Yes, lululemon Oakbrook is on Facebook at https://www.facebook.com/107655021797990 and on Twitter with the handle @lululemon.
What other stores and services are nearby lululemon Oakbrook Center?
Nearby, you can find stores such as Zara, Michael Kors, Madewell, and the Apple Store, as well as services like Zazu Salon and Day Spa and Oakbrook Optical Eyecare.
Are there any beauty and spa options near lululemon Oakbrook?
Yes, nearby beauty and spa options include Zazu Salon and Day Spa, Deb On Hair, Aveda, Charlotte Tilbury, and Aesop.
What dining options are near lululemon Oakbrook Center?
Nearby dining options include Elliott's Off Broadway Deli and Antico Posto, an Italian restaurant and wine bar.
Does lululemon Oakbrook support community involvement?
Yes, all lululemon locations, including Oakbrook, have strong ties to their local communities and aim to promote healthier, more active lifestyles.