lululemon

3.7
173 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
82 Oakbrook Center, Oak Brook, IL
60523, United States

Hours

Reviews

3.7
173 reviews
5 stars
100
4 stars
13
3 stars
9
2 stars
7
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed, with many customers reporting rude or unhelpful interactions, while others praised specific employees for their friendliness and assistance.

Product Quality

Several customers expressed disappointment with the durability of products, particularly regarding defective items and the handling of returns.

Store Experience

The store environment received mixed reviews, with some praising the organization and vibe, while others noted issues with cleanliness and long wait times.

Management Issues

Multiple reviews highlighted poor management responses to customer complaints and a lack of consistent training among staff.
  • EA
    Elisia A
    Dec 1, 2025
    1.0
    Never returning! It's a shame because I like the clothing but the staff sucks. When you check out at the register they throw your clothing in the bag instead of folding it like a normal store employee. He had brown hair, glasses and fair skin. You wanted to work for the store! They get irrated if you ask questions about promotions and when you call the manager blake he does nothing for you. If grace answers the phone she says "for what" what do you think I want to talk to the manager about? Clearly I'm not going to ask him what his favorite color is goofball. A big let down for this particular location! Two thumbs down.
  • CC
    Cam Craney
    Nov 24, 2025
    1.0
    I ordered 7 items for store pickup and only 3 arrived. The order showed the remaining items as delivered on Friday, but when I came in twice, the store couldn’t locate them. I was told I would receive calls with updates, but no one ever contacted me. The store also never answers the phone, and one of the associates even told me that they simply don’t answer and not to bother calling. This has been extremely unprofessional, and the only actual help I received was through Lululemon’s online customer service, not the store. Because of this experience, I do not feel comfortable returning to this location
  • EO
    Eddy Orellana
    Nov 10, 2025
    5.0
    Really good experience
  • MS
    Martella Stevenson
    Oct 28, 2025
    5.0
    I love this store’s vibe! Busy but everyone was friendly & took the time to help! New fav!!!
  • AB
    Angie Burchinal-Imai
    Oct 18, 2025
    5.0
    Cristian helped us out at the cashier, he was super helpful and nice!! Great service!

Frequently Asked Questions About lululemon

What are the regular opening hours for lululemon at Oakbrook Center?

Lululemon at Oakbrook Center is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 6:00 PM on Sunday.

Does this lululemon location offer in-store pickup or curbside pickup services?

Yes, this lululemon store provides both in-store pickup and curbside pickup services for customer convenience.