Kate Spade

Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase. Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details. For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.

For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include: <br/> • Style number (can be found on the white tag inside the product)<br/> • Photos of the item clearly showing the problem<br/> • A copy of the proof of purchase (original receipt, gift receipt, or online order number)

• When can I pick up my purchase?<br/> You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/> • What information do I need to pick up my order?<br/> A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/> • Where do I go when I arrive ?<br/> Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/> • How long will the store hold my order for?<br/> You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/> • I can't pickup my order right away. Can I request an extension?<br/> Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/> • How can I cancel or return my order?<br/> If you would like to cancel or return your order, please refer to our return policy.

You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.

Kate Spade at Oakbrook Center offers purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more, providing a chic and polished style.

Kate Spade is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Items purchased on Katespade.com may be returned or exchanged at the Oakbrook Center Kate Spade specialty shop, excluding airport and department stores.

You will receive an email when your order is ready for pickup, usually within three hours. Bring your order confirmation and a valid ID. Inform an associate upon arrival, and your items will be brought to the checkout counter. Orders are held up to 48 hours, and extensions can be requested by contacting the store.

Kate Spade accepts American Express, Cash, Discover, Klarna, Mastercard, PayPal, and Visa as payment options.

Yes, full-price items still in stock are eligible for a one-time price adjustment if marked down within 7 days of purchase. Final sale items or those bought with promotions or discounts are not eligible. Bring your original receipt within 7 days to the store.

Yes, you can set up Apple Pay or Google Pay for the Klarna digital credit card created on the Klarna app. For stores accepting these payment methods, Klarna payments work like any other contactless payment.

Nearby dining options include Auntie Anne's, a pretzel and food restaurant, and Wildfire, known for sandwiches, seafood, and steakhouse offerings. These make great places to grab a bite before or after your shopping trip.

Yes, nearby fashion stores include J.Jill, TALBOTS, Gucci, COACH, Ralph Lauren, and Anthropologie, offering a variety of women's and men's clothing and accessories.

You can visit nearby luxury accessory stores such as Breitling Boutique for jewelry, The Tumi Store for luggage, and Oliver Peoples for sunglasses and eyewear.