Customers consistently praised the knowledgeable, friendly, and professional staff, highlighting specific associates like Bryan, Cindy, and Denise for their exceptional service.
Product Knowledge
Many reviews noted the staff's expertise in watches and jewelry, with several customers mentioning how associates took the time to educate them about their purchases.
Overall Experience
The majority of customers reported a seamless and enjoyable buying experience, often describing it as memorable and stress-free.
Follow-Up and Communication
Several customers appreciated the follow-up and communication from sales associates, which contributed to their positive experiences.
Store Environment
The store was frequently described as beautiful and welcoming, enhancing the overall shopping experience.
GL
George Lias
2 days ago
5.0
My wife and I visited CD Peacock Jewelers to select special timepieces for a birthday celebration and to find matching pieces for one another. From the moment we arrived, Lana welcomed us with a warm smile and exceptional professionalism. She guided us through the collection with genuine care, even ensuring our two-and-a-half-year-old was comfortable while we explored our options. Thanks to her expertise and attention, we found two beautiful timepieces that perfectly reflect our style and will remain meaningful to us for years to come. We would both wholeheartedly recommend CD Peacock—and especially Lana—to our friends and family.
DC
David Chiem
Nov 17, 2025
5.0
I had an outstanding experience at CD Peacock thanks to Nate. He helped me with my wedding band and was incredibly knowledgeable about the materials and sizing—he got everything done quickly and perfectly. Nate also took the time to walk me through several watches, including Rolex and other brands, and his expertise really showed. He never made me feel rushed and made me feel completely confident in my purchase. Truly exceptional service. Highly recommend asking for Nate.
JL
Jalen Lee
Nov 14, 2025
5.0
I had the best experience working with Cindy on creating my partner and I’s engagement ring and bands. Cindy made each step of creating our custom rings a breeze. My partner felt as if she was in a fairytale when looking at diamonds and designing her ring. To me it was a relief to have Cindy guide us through this very important process, she was very patient, listened to our ideas for our ring and connected with us at a personal level. The final product looks STUNNING, I can’t wait to propose to my partner with the ring we designed. If you are looking for an engagement ring, I highly recommend going to Cindy at Oakbrook! She is knowledgeable, personable and super patient.
JD
Jon Dunham
Nov 7, 2025
5.0
My experience getting an engagement here was better than I could have ever expected. I would specifically like to thank Grant Richards-Jones and Anthony Kraus for making the process perfect. We made a custom engagement ring for my now fiancé and every step of the process was smooth and painless.
Together, we made a ring that was absolutely perfect for her, and she's thrilled with it every day. Each little detail was considered and discussed, the stones brought in for consideration were beautiful, and they had fantastic suggestions without being pushy.
I couldn't be happier with the results and with my experience here and would recommend them to anyone.
IK
Imthiaz Khan
Nov 6, 2025
5.0
I highly recommend this place to buy your next Rolex. I bought a Datejust 41 in black oystersteel/smooth bezel. Rosa has been very helpful and will be my go to person for my subsequent Rolex purchases. Top notch customer service. I highly recommend asking for Rosa, in fact she was referred by my family friends who purchased some luxury watches from this location and only had good things to say about her and the place. I can’t wait to get hold of my Rolex soon, I am out of town and received a call for the Rolex I inquired about few months back was available and I instantly purchased it. Will share the pictures soon
Frequently Asked Questions About CD Peacock Official Authorized Rolex Retailer
What is CD Peacock Official Authorized Rolex Retailer known for?
CD Peacock is an official Rolex jeweler and authorized retailer authorized to sell and maintain Rolex watches.
Where is CD Peacock Official Authorized Rolex Retailer located?
It is located at 298 Oakbrook Center, Oak Brook, IL 60523, USA.
What are the store hours for CD Peacock at Oakbrook Center?
The store is open Monday to Saturday from 11:00 AM to 7:00 PM and on Sunday from 12:00 PM to 5:00 PM.
Does CD Peacock offer in-store pickup services?
Yes, CD Peacock offers in-store pickup services for customers.
Which luxury brands are available at CD Peacock?
CD Peacock offers brands such as Rolex, Cartier, Omega, Tudor, Chanel, IWC Shaffhausen, FOPE, Roberto Coin, Mikimoto, Hearts On Fire, TAG Heuer, John Hardy, Anita Ko, Longines, and Zenith.
What types of products does CD Peacock sell?
The store sells watches, jewelry, and engagement and wedding jewelry.
What services are provided by CD Peacock besides sales?
CD Peacock provides watch repair, jewelry repair, watch service, jewelry service, and appraisal services.
Is CD Peacock accessible for wheelchair users?
Yes, CD Peacock has wheelchair accessible entrances, parking, and restrooms to accommodate customers with disabilities.
What nearby stores could I visit after shopping at CD Peacock?
Nearby stores include Tiffany & Co., Gucci Oakbrook Chicago, Brooks Brothers, and Neiman Marcus, offering a variety of luxury apparel and accessories.
Are there nearby dining options close to CD Peacock?
Yes, you can visit The Clubhouse Oak Brook for American dining and cocktails, and Beatrix for coffee and brunch, both located nearby.
Can I combine my visit to CD Peacock with nearby entertainment or shopping at Oakbrook Center?
Yes, Oakbrook Center offers extensive shopping and dining options including bookstores like Barnes & Noble and boutiques like Tory Burch, perfect for a full shopping experience.