ALO

Reviews

• AS

  Allison Shoemaker

  5 days ago
  5.0
  I've had mixed experiences with customer service at Alo Oakbrook, but this kind young lady, Jess, is the reason I keep coming back. I came in needing a golf outfit on a tight deadline, an employee directed me to Jess, and although she appeared busy, she took the time to help me and immediately pulled the perfect look - plus extra options and even a great last-minute gift. I was in and out in under 10 minutes. I've since returned twice, and Jess was in the fitting room and was just as helpful each time. She remembers customers, stays organized even when it's busy, and consistently goes above and beyond. She's the reason Alo Oakbrook is my newest go-to. If you visit, ask for Jess!
• KK

  Kristen

  Nov 3, 2025
  1.0
  So I remember when Alo was this cool brand with cool clothing that fit awesome and made you look and feel great. Now it’s moved on to a brand where mostly everything is cropped or super cropped, more like a Forever 21 juniors athleisure store. No one offers to help you or even bothers asking if you’re finding what you need. Super snobby vibe in there, and I’ve been wearing Alo a long time. I won’t be back, it’s not worth the time.
• CG

  Cathy Garza

  Oct 15, 2025
  1.0
  Just walked out of this store Waited for 20 mins for the 3rd store rep to come back in my size & color
• CC

  Carol

  Oct 5, 2025
  1.0
  Me and my family were shopping here and about to pay for over $400 worth of clothes (which isn’t that hard at Alo) when the help rudely told my 1 year old daughter to stop playing with the rocks in the store. She was neatly arranging them on the planter and out of everyone’s way, not disturbing anyone. Clearly she doesn’t live in the suburbs or isn’t used to being around kids or families because she was so rude and went out of her way to approach us instead of doing something productive on the job. If you’re going to work in Oak Brook, at least be friendly to families considering it’s the suburbs and there are families with kids everywhere. If you want to avoid kids, go work in the city. She was so rude we just left without buying anything.
• KS

  Karen Seeberg

  Sep 29, 2025
  1.0
  The Oak Brook store was a miserable experience. They were less than helpful - pointed to where items were instead of politely telling me or showing me. I had an online order that they couldn’t find because, “you must have placed it for a different store.” Fast forward 5 minutes to them looking and finding it with no apology for being so obnoxious. The vibes were off in that store. I will not be back. I can order online if I choose to.

Frequently Asked Questions About ALO