Since 1980, David Yurman has defined jewelry for all lifestyles through unconventional artistry. Using the finest precious metals, rare gemstones, and innovative materials, David Yurman’s master craftspeople make jewelry and timepieces of enduring quality and beauty. From iconic Cable bracelets to inventive new creations, these designs for women and men express effortless American luxury and superb craftsmanship.
I've been to this location twice and both times was not acknowledged or assisted. We spent about 10 minutes in there this last visit without anyone even looking in our direction. I worked with sales people online and via telephone, for my husbands ring, they were very nice and helpful.
EE
Eunice
Mar 16, 2026
1.0
Ignored for 10 minutes in a luxury store.
I went into the David Yurman store to look for a bracelet as a birthday gift. My husband and I were in the store for about 10 minutes and not a single staff member acknowledged us. I was browsing the displays while my husband sat in the seating area waiting, and no one even said hello.
Meanwhile, customers who came in after us were greeted and helped while we were completely ignored.
At one point a sales associate walked past me while taking another customer out and asked me to move aside. She didn’t say anything like “someone will help you shortly.” Nothing. I assumed she would come back after seeing the customer out, but she never did.
For a luxury brand, this kind of service is unacceptable. Even a simple “please wait for a moment” would have been fine. Instead, we were completely ignored and eventually left without buying anything and decided to spend our money somewhere else.
We walked in ready to spend money on a birthday gift and walked out feeling like we didn’t matter as customers. I used to like this brand, but after this, I won't be coming back.
Management should really look into the customer service at this location.
AS
Aaron Stark
Feb 16, 2026
5.0
Great store and location! Nicole was great to work with, and was extremely helpful. Thanks for a great experience!
WM
Will Mendelson
Feb 14, 2026
5.0
Haila is the best! Definitely recommend working with her.
ER
Ezequiel Rodriguez
Jan 24, 2026
5.0
Had a great experience here. Haila helped me today, she was very knowledgeable and patient with my repairs I needed thank you !
What are the regular store hours for David Yurman in Oak Brook?
David Yurman in Oak Brook is open from 10:00 AM to 8:00 PM Monday through Saturday, and 11:00 AM to 6:00 PM on Sundays.
Does David Yurman offer in-store pickup services?
Yes, David Yurman offers in-store pickup services for your convenience.
What types of products can I find at David Yurman Oak Brook?
You can find a wide range of products including women's and men's jewelry, engagement rings, bracelets, necklaces, earrings, and luxury items such as Cable bracelets and high jewelry.
How can I book a personal shopping appointment at David Yurman Oak Brook?
You can book an appointment online through their reservation link for personalized services like styling and engagement & wedding consultations.
What payment options are accepted at David Yurman Oak Brook?
David Yurman accepts AMERICAN EXPRESS, Android Pay, Apple Pay, Cash, Mastercard, and Visa as payment methods.
Is David Yurman accessible for customers with disabilities?
Yes, the store has wheelchair-accessible entrance and parking to accommodate customers with disabilities.
Which restaurants are near David Yurman Oak Brook where I can dine before or after shopping?
Wildfire and Maggiano's Little Italy are nearby restaurants offering a variety of dining options including seafood, steakhouse, and Italian cuisine to enjoy before or after your visit.
Are there other luxury boutiques close to David Yurman Oak Brook?
Yes, luxury boutiques such as Louis Vuitton, Burberry, and Saint Laurent are located nearby, making it convenient for a full luxury shopping experience.
What other fashion stores can I visit near David Yurman Oak Brook for a complete outfit?
You can explore stores like Anthropologie, Tory Burch, and Ralph Lauren located close to David Yurman for women's and men's fashion and accessories.
How can I contact David Yurman Oak Brook for customer care?
You can reach customer care at David Yurman Oak Brook by emailing customercare@davidyurman.com or calling their main phone number +1 630-928-1005.
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