ALO

Reviews

• BG

  Brittani Goode

  2 days ago
  5.0
  I’m a strong believer if you have time to leave a bad review for terrible service, you should have that same energy for superior service. I visited the store and immediately Arianna greeted me and asked what I needed. She called to the back to see if my size was available and searched all over the store to locate another item. I then went to try on the outfits and Amy was managing the dressing room. She was absolutely the sweetest and even paired the outfit I was trying on with the Alo shoes. Definitely didn’t come for those but she won me over. She even brought items she thought I’d like and each piece was something I’d wear. Those 2 young ladies provided some of the best customer service I have had in recent days. Thank you Arianna and Amy!
• AK

  Alla Kulak

  Mar 21, 2026
  5.0
  Love shopping at Alo! Amazing quality, beautiful styles, and very professional customer service. The employees were super nice and helped me find exactly what I needed. One of my favorite stores for workout and everyday clothes!
• ST

  Sweeter Thoughts

  Mar 1, 2026
  2.0
  I don’t typically leave low ratings, but I felt it was important to share my experience. Unfortunately, my visit was disappointing. I was not greeted upon entering and felt met with an unwelcoming attitude, which set a negative tone from the start. While one associate was friendly and engaging during checkout, the overall atmosphere did not reflect the level of service I’ve experienced at the Naperville location. I hope there is a stronger focus on customer engagement so every guest feels welcomed and valued.
• MS

  matt schneider

  Feb 23, 2026
  1.0
  This store/brand is a joke. Charge $150 for sweatpants, but I can't exchange them with tags/unworn past 30 days for one size up? Never again. I thought this brand was becoming popular and doing well, but with these policies they are probably about out of business. Good luck.
• AC

  Andy Christiansen

  Feb 22, 2026
  1.0
  Polyester clothing at premium prices. Is a no go for me.

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