Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our North Riverside, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
2,045 reviews
5 stars
1,126
4 stars
516
3 stars
217
2 stars
61
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers praised friendly staff while others reported rude service and long wait times.
Store Condition
Several reviews highlighted poor maintenance and outdated store appearance, with complaints about cleanliness and broken fixtures.
Product Availability
Customers expressed frustration over stock issues and the inability to fulfill online orders in-store, leading to dissatisfaction.
Pricing and Sales
Many customers appreciated the sales and reasonable prices, particularly for clearance items, but some felt prices were too high for the quality.
Photography Services
The photography department received negative feedback regarding staff behavior and service quality, particularly with children's photography.
- BCBynae ColemanNov 10, 20255.0I took my birthday photos in their studio a week ago. Eileen and Angela were beyond kind and flexible. They really made my pictures stand out! They were patient helping me with poses and understanding the shape of my body. They even took time to help me readjust my hair between shots! Very educational about my purchase options and even let me know about offers.
- DDDWolf14Oct 16, 20255.0Always a pleasant shopping experience with kind associates and a wonderful leadership team! Gold standard of how a department store should operate!
- DPDerrick PettisOct 15, 20255.0The store was not busy at all, didn't have what I was looking for but enjoyed remembering old times shopping there back in the day đ
- DTdiane tOct 11, 20255.0The photo department is great, and the staff is friendly. Angela was in on her day off and got us through a busy day and great poses.
- MGMaria GalvezSep 25, 20255.0Excellent sales going on now. Cashier was very friendly and helpful
Frequently Asked Questions About JCPenney
What are the operating hours of JCPenney in North Riverside, IL?
The JCPenney store in North Riverside, IL is open Monday through Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.
What types of products does the JCPenney North Riverside location offer?
JCPenney North Riverside offers a variety of products including kids', menâs, and womenâs apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney North Riverside accept credit cards and checks?
Yes, JCPenney North Riverside accepts American Express, Discover, MasterCard, Visa, and checks as payment options.
Is curbside pickup available at JCPenney North Riverside?
Yes, JCPenney North Riverside offers curbside pickup services for your convenience.
Are there any wheelchair accessible entrances at JCPenney North Riverside?
Yes, JCPenney North Riverside has wheelchair accessible entrances to accommodate all customers.
Where is JCPenney in North Riverside located?
JCPenney is located at 7507 W Cermak Rd in North Riverside, IL 60546 inside North Riverside Mall.
What nearby stores can I visit along with JCPenney in North Riverside Mall?
Nearby to JCPenney in North Riverside Mall, you can visit Sephora inside JCPenney for beauty products, Banter by Piercing Pagoda for jewelry, and Shoe Dept. Encore for footwear selections.
Are there any dining options near JCPenney in North Riverside?
Yes, near JCPenney you can enjoy treats at Baskin-Robbins which offers ice cream and bakery items.
What entertainment or family-friendly places are close to JCPenney North Riverside?
FunFlatables - North Riverside, an amusement park and event space for kids and families, is located nearby JCPenney at North Riverside Mall.
How can a customer use the nearby JCPenney Portrait Studio in relation to their shopping trip?
Customers can conveniently visit the JCPenney Portrait Studio nearby to capture professional photos, making it easy to combine portrait sessions with their shopping at JCPenney and surrounding stores.