Brand Certified
JCPenney
4.2(2021 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
7507 W Cermak Rd, North Riverside, IL
60546, United States
Certified by JCPenney • Mar 01, 2026
(708) 442-6600
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/il/northriverside/clothing-stores-northriverside-il-1368.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our North Riverside, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.2
2,021 reviews
5 stars
1,117
4 stars
513
3 stars
215
2 stars
59
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with many praising friendly staff while others report rude or unhelpful experiences.
Store Condition
Several customers noted that the store appears outdated and poorly maintained, with issues like broken lights and a lack of cleanliness.
Product Selection
Customers appreciate the variety of clothing and good prices, but some expressed disappointment in the lack of updated styles and specific sizes.
Shopping Experience
While many enjoyed their shopping experience, others reported frustrations with long wait times and inefficient processes, particularly regarding exchanges and online orders.
- CSCecilia SanchezFeb 10, 20265.0Went in today to look at their jewelry, got good purchases with their ongoing Valentines sale plus discounted coupons on top of that. Staffing was very helpful by helping me stay within my budget. Thank you Irma!
- RYReyy YanezDec 18, 20255.0Love the coustomer service they have very friendly and polite I recommend this place!
- BPBecky PetermeyerDec 15, 20255.0I had the best shopping experience today thanks to Doris. She has amazing customer service skills. She's friendly, outgoing, and so delightful!! She cheered me up and I will definitely be back again to visit Doris!!
- AOAllsmiles OvahereDec 15, 20255.0Did online curbside pickup!!! It was a breeze!!!
- WWWitchDec 13, 20255.0I love their large selection of clothes, accessories, shoes and jewelry. They have the best sales and most importantly, the employees are so nice and helpful 🩷
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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- Official website