Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our North Riverside, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
2,054 reviews
5 stars
1,133
4 stars
517
3 stars
218
2 stars
61
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude service and long wait times.
Store Condition
Several reviews mentioned the store's poor maintenance, outdated appearance, and issues with temperature control.
Product Selection
Customers appreciated the variety of clothing and good prices, but some noted a lack of updated styles and specific sizes.
Shopping Experience
Many customers enjoyed their shopping experience, citing good sales and helpful associates, while others expressed frustration with the checkout process and product availability.
- RYReyy YanezDec 18, 20255.0Love the coustomer service they have very friendly and polite I recommend this place!
- BPBecky PetermeyerDec 15, 20255.0I had the best shopping experience today thanks to Doris. She has amazing customer service skills. She's friendly, outgoing, and so delightful!! She cheered me up and I will definitely be back again to visit Doris!!
- AOAllsmiles OvahereDec 15, 20255.0Did online curbside pickup!!! It was a breeze!!!
- WWWitchDec 13, 20255.0I love their large selection of clothes, accessories, shoes and jewelry. They have the best sales and most importantly, the employees are so nice and helpful 🩷
- DHDerrick HicksDec 10, 20254.0It's a wonderful place to shop. High quality and markdown prices. During Christmas time I always shop there.
Frequently Asked Questions About JCPenney
What are the operating hours of JCPenney in North Riverside, IL?
The JCPenney store in North Riverside, IL is open Monday through Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.
What types of products does the JCPenney North Riverside location offer?
JCPenney North Riverside offers a variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney North Riverside accept credit cards and checks?
Yes, JCPenney North Riverside accepts American Express, Discover, MasterCard, Visa, and checks as payment options.
Is curbside pickup available at JCPenney North Riverside?
Yes, JCPenney North Riverside offers curbside pickup services for your convenience.
Are there any wheelchair accessible entrances at JCPenney North Riverside?
Yes, JCPenney North Riverside has wheelchair accessible entrances to accommodate all customers.
Where is JCPenney in North Riverside located?
JCPenney is located at 7507 W Cermak Rd in North Riverside, IL 60546 inside North Riverside Mall.
What nearby stores can I visit along with JCPenney in North Riverside Mall?
Nearby to JCPenney in North Riverside Mall, you can visit Sephora inside JCPenney for beauty products, Banter by Piercing Pagoda for jewelry, and Shoe Dept. Encore for footwear selections.
Are there any dining options near JCPenney in North Riverside?
Yes, near JCPenney you can enjoy treats at Baskin-Robbins which offers ice cream and bakery items.
What entertainment or family-friendly places are close to JCPenney North Riverside?
FunFlatables - North Riverside, an amusement park and event space for kids and families, is located nearby JCPenney at North Riverside Mall.
How can a customer use the nearby JCPenney Portrait Studio in relation to their shopping trip?
Customers can conveniently visit the JCPenney Portrait Studio nearby to capture professional photos, making it easy to combine portrait sessions with their shopping at JCPenney and surrounding stores.