Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Niles, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
I hade a very bad experience some of the workers are very racist here I Purchase a ring and the original prices was on the ring not the sale price so I asked the cashier how much is the ring She rang it up and told me the ring is 270. I said OK so once I paid the 270 and she tells me That it comes with a lifetime warranty when she said it comes with a lifetime warranty I'm thinking that it's free because she's telling me the ring is 270 and it comes with a lifetime warranty. No the ring was on sale for $200 and the lifetime warranty was $70 which she did not explain to me very very misleading I truly don't know why she did that let my make that decision not up to her ! I guess because I’m black she feels she can do whatever she likes
MG
Marina Grouev
Feb 18, 2026
1.0
Worst store policy ever.
I have purchased some items with rewards points as well as cash. Unfortunately some of the items did not fit my child, so I was forced to return it. I was then told that all of my rewards have now disappeared and I have to be a "100% sure before I purchase anything to use my rewards points". Money that I had as rewards have now became nonexistent.
NH
Nancy Horn
Jan 27, 2026
1.0
I at one time loved JCP, but this store is pitiful. There is hardly none in the store and the women's bathroom is atrocious! Someone needs to look into this!!!
TK
Timothy Koscal
Jan 27, 2026
4.0
They have good clothing and a discount that I was able apply
What products and brands are available at JCPenney in Niles, IL?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products. Exclusive brands include St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie.
What are the operating hours of JCPenney in Niles?
JCPenney is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Niles offer curbside pickup or in-store shopping?
Yes, this JCPenney location offers both curbside pickup and in-store shopping options for your convenience.
What payment methods are accepted at JCPenney in Niles?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is the JCPenney store in Niles wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance to accommodate all customers.
Can I shop JCPenney online or use a mobile app for orders?
Yes, you can shop online through their website or use the JCPenney App available on the App Store for convenient shopping and access to coupons.
What are some nearby beauty and spa services near JCPenney in Niles?
Nearby beauty and spa services include SEPHORA inside JCPenney, Four Seasons Nails and Spa, Gorgeous Lash Extensions, Laser Skin Wellness Center, Acupuncture Chicago, and RELAX SPA, perfect for pampering before or after your shopping visit.
Are there any nearby health and medical services close to JCPenney in Niles?
Yes, nearby health and medical services include Kyung Kim, MD, Mark Miller, MD, Advanced Allergists, A Comforting Care Services, Everest Counseling and Mediation Services, Smith Psychotherapy Associates, S.C., Boyarskiy Simon DDS, and Ralph N. Robins Orthodontist Office.
What nearby places offer refreshments near JCPenney in Niles?
Nearby refreshment spots include Tea Nation, known for bubble tea and smoothies, and Surf City Squeeze, a smoothie and juice bar, ideal for a break during your shopping trip.
Can I find additional shopping options near JCPenney in Niles?
Yes, nearby shopping options include Ross Dress for Less for women's clothing, Victoria's Secret & PINK for lingerie and clothing, Pastimes Comics & Games for comics and games, Sport & Gaming Cards Plus, and Cellular Express for electronics.
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