Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Niles, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,262 reviews
5 stars
653
4 stars
290
3 stars
156
2 stars
57
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are reported as rude and unprofessional.
Store Condition
Many customers noted the store appears run-down and empty, with a lack of inventory and cleanliness issues.
Product Selection
Customers appreciate the variety of clothing and deals, but express disappointment in the limited selection, especially in certain departments.
Sales and Deals
Positive feedback on sales and clearance items, with many customers enjoying the discounts available.
Portrait Services
Mixed experiences with portrait services; while some customers praised the photographers, others reported dissatisfaction with the quality and pricing.
- GLGeorge LeClaireNov 10, 20255.0JC PENNY. Has great fashion. It’s too bad. They’re mostly in malls that are closing. There’s one at golf Mill in Niles. I know there’s one at the shopping center. I think that’s Vernon Hills but the malls are closing so I don’t know what they’re gonna do for men’s clothes they have mutual weave, which is really stylish and Arizona jeans, which is stylish and then they have something really cool if you’re a super big or tall guy, they have clothing designed or the name Shaq on it, the basketball player and that stuff is really really cool and then even the company mutual weave has a section of large and tall men’s clothing. I would say at least 1/4 or 1/3 of the men’s clothing is for large and tall so if you’re large and tall oh my gosh, you have to go to the store. Women’s clothes are really stylish and young kids are pretty stylist too. It’s it’s one of the places where you can buy jeans for women or kit or kids by Arizona company that have that I call bellbottoms or nowadays the young kids call have flare. I highly recommend this store.
- THTrigger HinsOct 9, 20253.0Honestly very sad this place used to be veryy packed and full of life, but now so empty, you see sales everywhere and a lot of clearances
- CBCeleste BotonakisOct 5, 20255.0Love JC Penny an always have great Deals
- TFTuiben FerrSep 26, 20255.0As a cosmetology school, we are always looking for reliable stores that can provide both quality and variety for our students and events. JCPenney at Golf Mill has been a wonderful resource for us. Their clothing and accessory selection is perfect whenever our students need professional attire for classes, competitions, or photoshoots. The jewelry and beauty sections also give us great options for styling practice and portfolio building. We’ve also appreciated the portrait services offered at this location, which help us showcase our students’ work in a professional way. The staff has been supportive and courteous, making our shopping and styling experiences smooth and enjoyable. For Rosel School of Cosmetology, JCPenney is more than a department store it’s a trusted partner where we can find everything from fashion inspiration to practical resources under one roof. Highly recommended
- DPDerick PereraSep 22, 20255.0Got great service... great deals... found out purchase online though
Frequently Asked Questions About JCPenney
What products and brands are available at JCPenney in Niles, IL?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products. Exclusive brands include St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie.
What are the operating hours of JCPenney in Niles?
JCPenney is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Niles offer curbside pickup or in-store shopping?
Yes, this JCPenney location offers both curbside pickup and in-store shopping options for your convenience.
What payment methods are accepted at JCPenney in Niles?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is the JCPenney store in Niles wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance to accommodate all customers.
Can I shop JCPenney online or use a mobile app for orders?
Yes, you can shop online through their website or use the JCPenney App available on the App Store for convenient shopping and access to coupons.
What are some nearby beauty and spa services near JCPenney in Niles?
Nearby beauty and spa services include SEPHORA inside JCPenney, Four Seasons Nails and Spa, Gorgeous Lash Extensions, Laser Skin Wellness Center, Acupuncture Chicago, and RELAX SPA, perfect for pampering before or after your shopping visit.
Are there any nearby health and medical services close to JCPenney in Niles?
Yes, nearby health and medical services include Kyung Kim, MD, Mark Miller, MD, Advanced Allergists, A Comforting Care Services, Everest Counseling and Mediation Services, Smith Psychotherapy Associates, S.C., Boyarskiy Simon DDS, and Ralph N. Robins Orthodontist Office.
What nearby places offer refreshments near JCPenney in Niles?
Nearby refreshment spots include Tea Nation, known for bubble tea and smoothies, and Surf City Squeeze, a smoothie and juice bar, ideal for a break during your shopping trip.
Can I find additional shopping options near JCPenney in Niles?
Yes, nearby shopping options include Ross Dress for Less for women's clothing, Victoria's Secret & PINK for lingerie and clothing, Pastimes Comics & Games for comics and games, Sport & Gaming Cards Plus, and Cellular Express for electronics.