Naperville Jewelry & Coin Exchange provides gold and silver buying and selling, watches, coins, jewelry, diamonds, cash loans, and repairs and appraisals to the Naperville, IL area.
just picked up my father's ring i had in pawn, completely altered. they changed the main stone ,diamond and reduced the size of the ring. it use to be sloppy on my ring finger. now it won't fit on my pinky. totally unethical place.
JN
Jasmine N
Dec 16, 2025
5.0
This resale boutique is located in a nice area. It has cameras, locked doors, a friendly staff and offers a safe space to complete transactions. Chris and Joe showed transparency from showing weight on the scale, explaining how acid tests work to identify what metal we had, and an x-ray gun to further test metals for accuracy. We learned a lot about the pieces we had. I was able to sell several broken gold chains for hundreds of dollars. I’m sure every lady has broken gold or silver jewelry that’s just unusable. They also sell jewelry at way lower cost than retail. We are grateful and happy we gave resale and exchange a chance. I think this location can help anyone needing to help a relative, a sick pet, or catch up on bills or even set money aside for the future. Chris and Joe helped our family and gave another chapter to the items we weren’t using any longer.
JD
Julie Domoarigato
Dec 9, 2025
5.0
I've been coming to this pawn shop for over a year now, and honestly, my experience completely depends on who's behind the counter. When Chris is working, it's a 10/10 every single time. He's professional, patient, and genuinely kind. He takes the time to thoroughly inspect my items, clearly explains how they calculate the loan or payout, and has always worked with me to get me the amount I needed when possible. Chris makes the whole process feel fair and stress-free — I actually look forward to coming in when I know he's there.Unfortunately, that's not the case with the other staff I've dealt with (usually the female employee and the older gentleman). They both tend to act annoyed or rushed, like I'm inconveniencing them just by walking in. The customer service from them is cold and makes me feel like a burden instead of a repeat customer.Bottom line: Come when Chris is working and you'll have a great experience. Because of him, I'll keep coming back — but only when he's on shift. He’s the reason this place gets 5 stars from me.⭐⭐⭐⭐⭐
NB
Nicole Buschman
Dec 1, 2025
5.0
Great experience with them.
MN
Mr Nobody
Nov 26, 2025
2.0
Horrible establishment. Way under charging for gold and very bad attitude.
Frequently Asked Questions About Naperville Jewelry & Coin Exchange
Who is Naperville Jewelry & Coin Exchange?
At Naperville Jewelry & Coin Exchange, we specialize in buying and selling, jewelry and watch repair, coins, high-end watches, including Rolex watches, and much more.
Our staff is on hand to help you find what you are after and answer any questions. We cater to our clients by providing a selection of beautiful jewelry that we know you’ll adore and prices that simply won’t be beaten. Our goal is to provide the most beautiful pieces and superb customer service you’ve ever experienced so that you come back to us again and again for your jewelry needs.
What are your specialties?
Our experienced gold and silver buyers offer the service and prices you are looking for. As the first buyers of precious metals and gemstones in the area, we know you want the top dollar up front, no haggling. Bring us your bullion, coins, jewelry, high-end watches, and other forms of precious metals.
We are not your typical pawn shop that buys and sells everything; however, we do offer loans on your jewelry if you do not want to sell your items. Some dealers only buy gold or silver. We will also buy your diamonds that come with the metals. As a family-owned and -operated establishment, we have the flexibility to buy, sell or trade. We place honesty and integrity above all. Stop and see the difference today!
What type of services do you offer?
Some of our services include:
Watch repairs
Buying, selling, and trading of all listed items
Cash loans on your items
All U.S. gold coins, U.S. mint, U.S. gold and silver American Eagles
High denomination notes, all U.S. silver certificates, notes, currency, and gold certificates (foreign currency can be professionally appraised/evaluated)
Modern, vintage, and pocket watches
Gold, silver, and platinum
Diamond buying and appraising
Designer, diamond, estate, silver, and broken jewelry
Sterling silver flatware, tableware, etc. . . . and much more!
When did you start Naperville Jewelry & Coin Exchange?
Naperville Jewelry & Coin Exchange was started in 2008.
What are your business hours?
Naperville Jewelry & Coin Exchange is open Monday, Tuesday, Thursday, and Friday from 10 a.m. to 6 p.m., Wednesdays from 8 a.m. to 6 p.m., and Saturdays from 10 a.m. to 3 p.m. We are closed on Sundays but are available through appointment only.
Where are you located?
Naperville Jewelry & Coin Exchange is located at 914 E. Ogden Ave., Naperville, IL, 60563. Stop by our upscale pawn shop to buy, sell, or trade jewelry, high-end watches, or coins today or shop online!
Do you ship internationally?
No, Naperville Jewelry & Coin Exchange only ships within the United States at this time.
What type of payment methods do you accept?
Naperville Jewelry & Coin Exchange only accepts PayPal as a payment method when you shop our online store. However, when you shop at our pawn shop, we accept cash, credit cards, and personal checks.
What is your return policy?
We issue a 20% restocking fee on returns. The buyer is responsible for paying all of the return shipping costs.
Who is Naperville Jewelry & Coin Exchange?
Naperville Jewelry & Coin Exchange specializes in buying and selling jewelry, coins, high-end watches including Rolex, and offers watch repair services. The staff provides excellent customer service and a selection of beautiful jewelry at competitive prices.
What are the specialties of Naperville Jewelry & Coin Exchange?
They specialize in gold and silver buying, diamond purchasing, high-end watches, coins, jewelry loans, repairs, and appraisals with a focus on honesty and integrity.
What services does Naperville Jewelry & Coin Exchange offer?
Services include watch repairs, buying, selling, and trading jewelry and coins, cash loans on items, appraisal of various currency and jewelry including diamonds and precious metals.
When was Naperville Jewelry & Coin Exchange established?
Naperville Jewelry & Coin Exchange was established in 2008.
What are the business hours of Naperville Jewelry & Coin Exchange?
Open Monday, Tuesday, Thursday, and Friday from 10 a.m. to 6 p.m., Wednesday from 8 a.m. to 6 p.m., Saturday from 10 a.m. to 3 p.m., and Sunday by appointment only.
Where is Naperville Jewelry & Coin Exchange located?
It is located at 914 E Ogden Ave, Naperville, IL 60563, USA.
What payment methods does Naperville Jewelry & Coin Exchange accept?
In-store payments are accepted via cash, credit cards, and personal checks; for online purchases, PayPal is accepted.
Does Naperville Jewelry & Coin Exchange offer international shipping?
No, they currently only ship within the United States.
Are there any popular nearby places customers might visit after shopping here?
Customers can visit nearby restaurants like Portillo's or Yamado Japanese Restaurant for dining after their visit.
What automotive services are available near Naperville Jewelry & Coin Exchange?
Nearby you can find several automotive services including Wings Auto Detailing, Gerber Collision & Glass, Jiffy Lube, and Mavis Tires & Brakes to handle car maintenance or repairs while you shop.
Is there a convenient place to send packages near Naperville Jewelry & Coin Exchange?
Yes, a UPS Access Point location nearby offers courier and delivery services, ideal for shipping needs.