Naperville Jewelry & Coin Exchange

4.5
62 reviews

About

Pawn ShopGold DealerLoan Agency
Naperville Jewelry & Coin Exchange provides gold and silver buying and selling, watches, coins, jewelry, diamonds, cash loans, and repairs and appraisals to the Naperville, IL area.

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available

Location

Naperville Jewelry & Coin Exchange
914 E Ogden Ave, Naperville, IL
60563, United States

Hours

Reviews

4.5
62 reviews
5 stars
52
4 stars
2
3 stars
0
2 stars
1
1 star
7
  • BB
    Brian Bangs
    Dec 24, 2025
    1.0
    just picked up my father's ring i had in pawn, completely altered. they changed the main stone ,diamond and reduced the size of the ring. it use to be sloppy on my ring finger. now it won't fit on my pinky. totally unethical place.
  • JN
    Jasmine N
    Dec 16, 2025
    5.0
    This resale boutique is located in a nice area. It has cameras, locked doors, a friendly staff and offers a safe space to complete transactions. Chris and Joe showed transparency from showing weight on the scale, explaining how acid tests work to identify what metal we had, and an x-ray gun to further test metals for accuracy. We learned a lot about the pieces we had. I was able to sell several broken gold chains for hundreds of dollars. I’m sure every lady has broken gold or silver jewelry that’s just unusable. They also sell jewelry at way lower cost than retail. We are grateful and happy we gave resale and exchange a chance. I think this location can help anyone needing to help a relative, a sick pet, or catch up on bills or even set money aside for the future. Chris and Joe helped our family and gave another chapter to the items we weren’t using any longer.
  • JD
    Julie Domoarigato
    Dec 9, 2025
    5.0
    I've been coming to this pawn shop for over a year now, and honestly, my experience completely depends on who's behind the counter. When Chris is working, it's a 10/10 every single time. He's professional, patient, and genuinely kind. He takes the time to thoroughly inspect my items, clearly explains how they calculate the loan or payout, and has always worked with me to get me the amount I needed when possible. Chris makes the whole process feel fair and stress-free — I actually look forward to coming in when I know he's there.Unfortunately, that's not the case with the other staff I've dealt with (usually the female employee and the older gentleman). They both tend to act annoyed or rushed, like I'm inconveniencing them just by walking in. The customer service from them is cold and makes me feel like a burden instead of a repeat customer.Bottom line: Come when Chris is working and you'll have a great experience. Because of him, I'll keep coming back — but only when he's on shift. He’s the reason this place gets 5 stars from me.⭐⭐⭐⭐⭐
  • NB
    Nicole Buschman
    Dec 1, 2025
    5.0
    Great experience with them.
  • MN
    Mr Nobody
    Nov 26, 2025
    2.0
    Horrible establishment. Way under charging for gold and very bad attitude.

Frequently Asked Questions About Naperville Jewelry & Coin Exchange

Who is Naperville Jewelry & Coin Exchange?

At Naperville Jewelry & Coin Exchange, we specialize in buying and selling, jewelry and watch repair, coins, high-end watches, including Rolex watches, and much more. Our staff is on hand to help you find what you are after and answer any questions. We cater to our clients by providing a selection of beautiful jewelry that we know you’ll adore and prices that simply won’t be beaten. Our goal is to provide the most beautiful pieces and superb customer service you’ve ever experienced so that you come back to us again and again for your jewelry needs.

What are your specialties?

Our experienced gold and silver buyers offer the service and prices you are looking for. As the first buyers of precious metals and gemstones in the area, we know you want the top dollar up front, no haggling. Bring us your bullion, coins, jewelry, high-end watches, and other forms of precious metals. We are not your typical pawn shop that buys and sells everything; however, we do offer loans on your jewelry if you do not want to sell your items. Some dealers only buy gold or silver. We will also buy your diamonds that come with the metals. As a family-owned and -operated establishment, we have the flexibility to buy, sell or trade. We place honesty and integrity above all. Stop and see the difference today!