lululemon

4.2
167 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
50 South Main Street, Suite 130, Naperville, IL
60540, United States

Hours

Reviews

4.2
167 reviews
5 stars
117
4 stars
19
3 stars
6
2 stars
2
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, there were several complaints about poor service, particularly regarding returns and exchanges.

Store Atmosphere

The store is frequently described as welcoming and well-organized, contributing to a positive shopping experience for many customers.

Product Quality

Customers appreciate the quality of the products, though there are notable complaints about the durability of certain items, particularly leggings.

Busy Environment

The store tends to be very busy, especially on weekends, which can lead to a chaotic shopping experience.

Pricing Concerns

Many customers find the prices to be high, with some expressing dissatisfaction regarding the value for money.
  • KU
    KLTC2 Unknown
    Jan 4, 2026
    1.0
    They are a bunch of crooks! They know exactly what they are doing. My daughter went in for a return. She forgot the receipt. She gave my email address. It clearly show I am a member and paid for the item. They gave her half back. My question is why not the entire amount? It wasn't on sale when I purchased it.
  • AB
    Anthony Bruscato
    Dec 29, 2025
    4.0
    Great store a super busy bit well run
  • JM
    Joe Mac
    Dec 26, 2025
    1.0
    Came in to return an item I received as a gift but with no receipt unfortunately. A female manager with brown hair came over and just had a look on her face as if she was judging me from the start. She had a slight accent but not sure from where. And slightly older as well (maybe 35-40). I Almost felt prejudiced in some way. Gave me a look as if I was a “peasant”, or at least how I felt. Ultimately she denied my return at every opportunity. Stating that even though the item was new and most of the tags were on it except the Barcode tag, she could not accept. I called Lululemon customer service and they stated she SHOULD HAVE accepted the return…I’m good on this store/company in general tbh
  • RD
    Rick Denton
    Dec 25, 2025
    5.0
    Pure chaos!
  • NA
    Naza A
    Nov 25, 2025
    4.0
    I really enjoy shopping at Lululemon the store has a great vibe, and the staff are generally very helpful and friendly. We recently visited and had a mostly positive experience. A special shoutout to the young man who helped us try on sneakers and assisted with placing an online order for some bags that weren’t available in-store. We’ve seen him a few times now, and he’s always fantastic and genuinely helpful. However, the checkout experience was a bit disappointing and is the main reason I’m giving four stars instead of five. While chatting casually with the cashier, we asked if she could pack a discounted bag separately since it was a gift. Unfortunately, her tone came off as somewhat sarcastic, which was off-putting. It wasn’t overt, but the sarcasm was definitely noticeable in her voice and it slightly spoiled the otherwise pleasant shopping trip. Overall, the store and staff are great, and I will definitely keep coming back. Just a little more warmth and professionalism at the checkout would make the experience perfect.

Frequently Asked Questions About lululemon

What is the address of the lululemon store in Naperville?

The lululemon store is located at 50 South Main Street, Suite 130, Naperville, IL 60540, USA.

What are the regular store hours for lululemon in Naperville?

Lululemon in Naperville is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.