Brand Certified
DSW Designer Shoe Warehouse
4.2(389 reviews)
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Business Details
2515 West 75th Street, Naperville, IL
60540, United States
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
(630) 357-8148
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
https://stores.dsw.com/usa/il/naperville/dsw-designer-shoe-warehouse-springbrook-prairie-pavilion.html
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
About
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
DSW Designer Shoe Warehouse
2515 West 75th Street, Naperville, IL
60540, United States
Hours
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Reviews
4.2
389 reviews
5 stars
214
4 stars
91
3 stars
45
2 stars
18
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some found staff helpful and friendly, while others reported rude interactions and poor service.
Selection
Generally good selection of shoes, but some customers noted limited options for men and specific styles.
Pricing Issues
Customers expressed concerns about pricing discrepancies and the perceived lack of value in discounts and coupons.
Store Condition
Store cleanliness and organization received mixed feedback, with some noting cluttered aisles and dirty rugs.
- JLJacqueline LopezJan 22, 20262.0Came in around 7:40 PM to return boots I had purchased for my mom and quickly check for another pair, knowing they closed at 8:00. Instead of being greeted, the manager (Gino) immediately said, “We’re closing in 15 minutes,” with no hello or smile. It felt rude and unwelcoming. Within minutes, we were reminded multiple times that they were closing, which made us feel rushed out, even though other customers were still shopping. The manager followed us while we were browsing and pointed out items we were already basically standing next to. The cashier was kind, but overall the customer service was poor. The doors were locked behind me at 7:49 PM, before closing time. I’ve worked in customer service and know how important delivery is. This experience was disappointing, especially as a paying customer. After this interaction we will be buying boots elsewhere.
- SRSonja RichardsJan 3, 20265.0I was able to find exactly what I needed. I went in to get a pair of boots... walked out with 3 boxes! Lol
- LNLisa NittiDec 18, 20251.0Incompetent employees - placed the wrong shoe order for me. Avoid this location.
- ISIrene SchoofDec 2, 20251.0I recently went into the store at this location and purchased a gift card. When I was at the register, The associate told me after I swiped my card that the register had locked up. So she moved me over to another register and I asked her, is that going to go through on my card? She said no, it didn’t go through because the register is locked up. So then I had to pay for another gift card at another register. When I got home, I checked my statement the week afterwards and sure enough I was charged double. I called the store to talk to the manager, and the manager told me there was nothing he could do about, it to call the customer service Number. I did that and had to speak to two different people at different locations in the world, nobody helped me at all. So much for AI. It wouldn’t even let me get through to anybody in the corporate office at the Columbus location. Don’t buy gift cards at this location!
- KKKrista KijanowskiNov 24, 20255.0Had what I needed in stock, customer service was super helpful with a coupon, store worker was friendly and helpful.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What are the store hours for DSW Designer Shoe Warehouse in Naperville?
DSW Designer Shoe Warehouse is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is DSW Designer Shoe Warehouse located in Naperville?
It is located at 2515 West 75th Street, Springbrook Prairie Pavilion, Naperville, IL 60540.
What brands and products can I find at DSW Designer Shoe Warehouse?
You can find over 25,000 pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, and Vince Camuto. The store also offers handbags, accessories, kids’ shoes, and jewelry.
Does DSW Designer Shoe Warehouse offer delivery or pickup services?
DSW offers in-store pickup but does not offer delivery services.
What payment methods are accepted at DSW Designer Shoe Warehouse?
The store accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Are there any special services at DSW Designer Shoe Warehouse?
Yes, services include in-store pick-up, shoe donation, self checkout, and shoe repair services.
Is there a rewards program I can join at DSW?
Yes, DSW offers a free Rewards program called DSW Rewards, which provides members with perks like reward certificates and special offers.
Which nearby stores can I visit after shopping at DSW Designer Shoe Warehouse?
You can visit nearby stores like The Good Feet Store, Nordstrom Rack, Old Navy, HomeGoods, and Road Runner Sports for additional shopping options.
What nearby dining options are available near DSW in Springbrook Prairie Pavilion?
Nearby dining options include Buffalo Wild Wings for casual American fare and MaggieMoo’s Ice Cream and Treatery for dessert treats.
Are there any wellness and beauty services close to DSW Designer Shoe Warehouse?
Yes, nearby places offering wellness and beauty services include Chiro One Chiropractic & Wellness Center, Hand and Stone Massage and Facial Spa, Aveda salon, and Paul Joseph Salon.
Brand Certified Facts from DSW Designer Shoe Warehouse
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Certified March 01, 2026Yext Knowledge Graph
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