Aerie & OFFLINE

2.4
14 reviews

About

Women's Clothing StoreClothing StoreLingerie StoreSwimwear StoreFashion Accessories StoreT-Shirt Store
Aerie is intimates, apparel, activewear & swim. Every single piece is designed to feel good! Let the real you shine! #AerieREAL

Location

Aerie & OFFLINE
103 S Washington St, Naperville, IL
60540, United States

Hours

Reviews

2.4
14 reviews
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  • MA
    Mayssa Alaweni
    Nov 11, 2025
    2.0
    Bought something online and tried to make an exchange but their was a problem with the exchange, they made the situation really difficult for me, not helpful
  • CL
    Cherie Lily
    Oct 14, 2025
    1.0
    Store hours state 10AM and I was waiting outside for the Aerie store staff to open the door at 10AM. I could see multiple employees talking with each other and looking at me by the door waiting. I even waved to acknowledge that I was waiting to be let inside. By 10:10 AM, I left to take my business elsewhere. Customer service was horrific before I even got into the store.
  • YY
    Yeonhy
    Aug 31, 2025
    1.0
    The girls who work here either hate their jobs or customers. Completely unfriendly, the don’t even make eye contact or greet you.
  • KR
    Ken Rose
    Aug 16, 2025
    1.0
    Atrocious behavior by the GenZ girl at the cash register. She did not demonstrate competency in ringing up the transaction. She did not demonstrate competency in selecting an appropriate bag size for the purchase and chose a bag that was grossly too small. She was not warm. She did not smile. At the end of our interaction she told me to “have a day”. Is this our future? Where is the warm customer greeting? Where is the competency? Where is the respect? Where are the pleasantries? I’ve officially experienced The GenZ Stare.
  • AN
    Alyssa Noel
    Aug 14, 2025
    5.0
    the employees I saw today were very kind and helpful

Frequently Asked Questions About Aerie & OFFLINE

What types of products does Aerie & OFFLINE offer?

Aerie & OFFLINE offers women's and men's clothing including jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrance.

What are the store hours for Aerie & OFFLINE in Naperville?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.