Brand Certified
JCPenney
4.1(571 reviews)
Certified by JCPenney • Feb 22, 2026
Business Details
1100 Ogden Ave, Montgomery, IL
60538, United States
Certified by JCPenney • Feb 22, 2026
(630) 851-5019
Certified by JCPenney • Feb 22, 2026
https://www.jcpenney.com/locations/il/montgomery/clothing-stores-montgomery-il-2928.html
Certified by JCPenney • Feb 22, 2026
About
Certified by JCPenney • Feb 22, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Montgomery, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 22, 2026
Hours
Certified by JCPenney • Feb 22, 2026
Reviews
4.1
571 reviews
5 stars
299
4 stars
139
3 stars
81
2 stars
16
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Mecky, Farana, and Lorie for going above and beyond.
Store Cleanliness
The store was frequently noted for its cleanliness and organization, contributing to a pleasant shopping experience.
Product Availability
Several reviews indicated issues with stock levels, with some customers expressing disappointment over limited selections and empty racks.
Mixed Experiences
While many had positive experiences, there were notable complaints about rude staff and poor customer service in certain situations.
Pricing and Promotions
Customers appreciated the good prices and sales, although some felt certain items were overpriced.
- MDMrs DelRosFeb 3, 20265.0I’ve actually posted a review about this wonderful lady in the clearance section before—her name starts with “Fa,” I believe Farana—but I couldn’t find it when I browsed, so I’m rewriting it! I ran into her again during my recent visit, and she was just as amazing as before. She is incredibly kind, patient, and goes the extra mile to help customers. Having worked in retail myself, I truly appreciate the effort and care she puts into her work. She made my shopping experience enjoyable and stress-free, answering all my questions and helping me find exactly what I needed. Employees like her are rare, and she truly deserves recognition for her outstanding service!
- RMR MorelandOct 4, 20255.0Been awhile since I went to JCPENNEY and this visit was extremely positive. Mecky in the men's department was very helpful. She helped my teenage nephew get the correct measurements for his homecoming outfit AND found the clothes in those sizes. Very happy.
- GHG HarishMar 17, 20215.0JC Penney has always been a great place to go esp the one near me in Montgomery IL ..very clean very nice people! And I think prices are good . I just got back an hour ago to get hubby a Polo Shirt for is bday tomorrow ..yey!
- MMMydaApr 6, 20185.0I love this store. It's clean. Staff is friendly. Usually find a good deal.
- BRBianca RojasFeb 19, 20175.0friendly
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Montgomery, IL?
JCPenney offers a wide range of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Montgomery, IL?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney offer in-store pickup or curbside pickup?
Yes, JCPenney in Montgomery offers curbside pickup and in-store shopping options.
What are the accepted payment methods at JCPenney?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is the JCPenney store accessible for customers with disabilities?
Yes, this location has a wheelchair-accessible entrance and public restrooms.
Does JCPenney sell clothing and shoes for both men and women?
Yes, JCPenney offers clothing and shoes for men and women, along with kids' apparel.
Can I visit Sephora while shopping at JCPenney in Montgomery?
Yes, there is a Sephora inside JCPenney where you can explore beauty and skincare products alongside your regular shopping.
What restaurants are nearby JCPenney for a meal before or after shopping?
Nearby dining options include Pariente Mix, Taco Grill, Dunkin', Coopers Hawk Winery & Restaurant, Sonic Drive-In, Buona, and Freddy's Frozen Custard & Steakburgers.
Are there any nearby stores for office supplies or home improvement?
Yes, Office Depot and Menards are nearby, offering office equipment and home improvement supplies respectively.
Which nearby services can complement my visit to JCPenney?
Nearby services include a T-Mobile store for mobile needs, Lucid Hearing for hearing aids, minuteKEY and KeyMe Locksmiths for locksmith services, and Walgreens pharmacy for health and beauty supplies.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website