Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Montgomery, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
568 reviews
5 stars
298
4 stars
137
3 stars
81
2 stars
16
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly in the hair salon and clothing departments.
Store Cleanliness
The store was frequently noted as clean and well-organized, contributing to a positive shopping experience.
Product Availability
Several reviews mentioned issues with limited stock and selection, particularly in certain departments.
Mixed Experiences
While many had positive experiences, there were notable complaints about rude staff and poor customer service in some instances.
Pricing and Sales
Customers appreciated the good prices and sales, although some felt certain items were overpriced.
- RMR MorelandOct 4, 20255.0Been awhile since I went to JCPENNEY and this visit was extremely positive. Mecky in the men's department was very helpful. She helped my teenage nephew get the correct measurements for his homecoming outfit AND found the clothes in those sizes. Very happy.
- MSmatt schendenFeb 5, 20231.03 trips to get a coffee maker? This place sold us a used coffee maker. Now I seen everything. 199 bucks for a open box scratched up stuffed back into an old box .....eat. I Am calling corporate on Monday!!!
- CCChris ConleyJul 3, 20163.0This place is kind of run down and the chairs near the try on rooms are quite broken. But they have sales all the time.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Montgomery, IL?
JCPenney offers a wide range of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Montgomery, IL?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney offer in-store pickup or curbside pickup?
Yes, JCPenney in Montgomery offers curbside pickup and in-store shopping options.
What are the accepted payment methods at JCPenney?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is the JCPenney store accessible for customers with disabilities?
Yes, this location has a wheelchair-accessible entrance and public restrooms.
Does JCPenney sell clothing and shoes for both men and women?
Yes, JCPenney offers clothing and shoes for men and women, along with kids' apparel.
Can I visit Sephora while shopping at JCPenney in Montgomery?
Yes, there is a Sephora inside JCPenney where you can explore beauty and skincare products alongside your regular shopping.
What restaurants are nearby JCPenney for a meal before or after shopping?
Nearby dining options include Pariente Mix, Taco Grill, Dunkin', Coopers Hawk Winery & Restaurant, Sonic Drive-In, Buona, and Freddy's Frozen Custard & Steakburgers.
Are there any nearby stores for office supplies or home improvement?
Yes, Office Depot and Menards are nearby, offering office equipment and home improvement supplies respectively.
Which nearby services can complement my visit to JCPenney?
Nearby services include a T-Mobile store for mobile needs, Lucid Hearing for hearing aids, minuteKEY and KeyMe Locksmiths for locksmith services, and Walgreens pharmacy for health and beauty supplies.