Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Moline, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Mixed reviews on customer service; some employees received praise for helpfulness, while others were reported as rude or unprofessional.
Product Availability
Customers expressed frustration over limited stock and incorrect item availability, leading to dissatisfaction.
Store Environment
The store was noted for being clean and well-stocked, but some customers found it gloomy and lacking in seating.
Pricing and Sales
Many customers appreciated the good deals and sales, although some felt prices were still high for certain items.
WW
w weston
4 days ago
5.0
Sales person in the big and tall section knows his stuff, he is helpful and excellent in upsetting without missing a beat or unpleasant experience. Don't know his name but tall, military hair cut and very friendly.
MS
Marvin “Mad Marv” Spindel
Jan 4, 2026
5.0
Buying bedding
CP
Constance Parkinson
Nov 28, 2025
5.0
Thursday Nov 26 evening. I needed a slow cooker to transport Thanksgiving mashed potatoes to the TG dinner I would attend the next day. JC Penney's in SouthPark Mall Moline had a nice selection in their 2nd floor housewares department. However, no one was there to help me. I needed information on my options, and if I selected one, I would need someone to ring it up for me and to help carry the box down the escalator to the front door so I could pick it up with my car. That was a lot to ask on the eve of a holiday. And, I was tired and "at the end of my rope".
I went empty handed with questions down to a first floor check out counter. Three clerks were busy with customers. However, when it was my turn, one of the clerks offered to go back upstairs with me, she answered all my questions and carried my choice down the escalator to the cash register. The second clerk rang up my sale and the third, a young man named Broden, who I believe as a new hire for the holidays, instructed me to go get my car and pull up to the door right outside the checkout station. The minute I pulled up, Broden carried the box out and place it in my car. Where else would I have received that kind of service from a mall store on a holiday eve?
I have always been impressed with the good service at Penneys. This is an example of employees going beyond the call of duty . Thank you, team! Thank you, Broden.
DB
David Bocardo
Nov 20, 2025
5.0
Buen servicio
HL
Hữu Tuấn Lương
Nov 18, 2025
1.0
I bought the shirts at penney for $237.80 and paid with my credit card. But when I got home the bill was 2 for the same amount. I questioned it and called back to resolve it and a few days later I was refunded one bill. And I thought that was it but a few days later my card was charged again for the same amount. I wasted a lot of time going back there to ask and was told it would be resolved tomorrow. And until now I still haven't been resolved. Very upset about it. Anyway they should have refunded me but it just wasted a lot of my time. I probably won't be back.
What types of products does JCPenney in Moline, IL offer?
JCPenney offers a variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Moline?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney Moline offer curbside pickup and in-store shopping?
Yes, JCPenney Moline offers both curbside pickup and in-store shopping options.
Is the JCPenney in Moline wheelchair accessible?
Yes, the store has wheelchair accessible entrances.
Which payment methods are accepted at JCPenney Moline?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments.
Where is JCPenney located in Moline, IL?
JCPenney is located at 4651 27th St, South Park Shopping Center, Moline, IL 61265.
Are there nearby attractions customers can visit before or after shopping at JCPenney?
Yes, customers can visit SouthPark Playground for outdoor fun or enjoy a pizza meal at Sbarro nearby. SouthPark Mall is also close for additional shopping options.
If I'm visiting JCPenney, where can I find other clothing stores nearby?
Nearby clothing stores include The Children's Place, Justice, Express, and Hot Topic, offering a wide range of apparel options.
Where can I find beauty and spa services near JCPenney in Moline?
You can visit JCP SALON Moline, Ming Spa, or Home Spa for beauty and spa services close to JCPenney.
How can nearby stores like Zales or Bath & Body Works complement my shopping experience at JCPenney?
Zales offers jewelry and Bath & Body Works has cosmetic and beauty supplies, which complement JCPenney’s offerings in apparel and home furnishings, creating a comprehensive shopping experience.