Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Moline, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
672 reviews
5 stars
362
4 stars
183
3 stars
67
2 stars
31
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and dismissive.
Product Availability
Customers expressed frustration over limited product selections and sizes, particularly in specific departments.
Store Environment
The store's atmosphere received mixed reviews, with some describing it as clean and well-stocked, while others found it gloomy and uninviting.
Pricing and Sales
Many customers appreciated the good deals and sales available, although some felt that clearance prices were still too high.
Online Experience
Issues with online orders and returns were noted, including problems with order cancellations and high shipping costs.
- HLHữu Tuấn Lương6 days ago1.0I bought the shirts at penney for $237.80 and paid with my credit card. But when I got home the bill was 2 for the same amount. I questioned it and called back to resolve it and a few days later I was refunded one bill. And I thought that was it but a few days later my card was charged again for the same amount. I wasted a lot of time going back there to ask and was told it would be resolved tomorrow. And until now I still haven't been resolved. Very upset about it. Anyway they should have refunded me but it just wasted a lot of my time. I probably won't be back.
- SGSR GloriaOct 25, 20252.0needs better ventilation
- CSColleen SoultzOct 23, 20251.0I was told that they had a certain dress so I left northpark mall and drove over here. When I got here I asked for the dress. To my surprise it wasn't the correct dress. I even gave the clerk the number. I liked those dresses she pulled except for the price. I was looking for prom dresses on clearance. I just bought one at northpark for 5 dollars. They showed me to the prom dresses they had left and I found one that would have worked. They rang it up and said 30 dollars and I told them I just got the other marked the same as this one for 5 dollars. They told me no way and I brought up what happened with me coming over here really for nothing and that I would pay a little more but not the 30 dollars and she rudely said it is 30 dollars or nothing. The other lady working with pulled up the correct dress and she looked at it and then said meanly I don't care 30 dollars or no dress. She made me feel like I wasn't a person. I have never dealt with such a rude and disrespectful person before. She has long dark hair and was at work just while I am writing this. You don't want to go to this jcpenny because of this witch working there. I normally don't call people names or write reviews but she really made me mad.
- DNDebbie NortonOct 8, 20254.0Always love Penny's.
- TSTimothy ScottAug 16, 20252.0I Bought 7 Shirts, the Cashier didn’t even Fold my shirts just thru them in the Bag. Wow that how we treating our customers Now
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Moline, IL offer?
JCPenney offers a variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Moline?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney Moline offer curbside pickup and in-store shopping?
Yes, JCPenney Moline offers both curbside pickup and in-store shopping options.
Is the JCPenney in Moline wheelchair accessible?
Yes, the store has wheelchair accessible entrances.
Which payment methods are accepted at JCPenney Moline?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments.
Where is JCPenney located in Moline, IL?
JCPenney is located at 4651 27th St, South Park Shopping Center, Moline, IL 61265.
Are there nearby attractions customers can visit before or after shopping at JCPenney?
Yes, customers can visit SouthPark Playground for outdoor fun or enjoy a pizza meal at Sbarro nearby. SouthPark Mall is also close for additional shopping options.
If I'm visiting JCPenney, where can I find other clothing stores nearby?
Nearby clothing stores include The Children's Place, Justice, Express, and Hot Topic, offering a wide range of apparel options.
Where can I find beauty and spa services near JCPenney in Moline?
You can visit JCP SALON Moline, Ming Spa, or Home Spa for beauty and spa services close to JCPenney.
How can nearby stores like Zales or Bath & Body Works complement my shopping experience at JCPenney?
Zales offers jewelry and Bath & Body Works has cosmetic and beauty supplies, which complement JCPenney’s offerings in apparel and home furnishings, creating a comprehensive shopping experience.