Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Mokena, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
681 reviews
5 stars
408
4 stars
166
3 stars
67
2 stars
15
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific associates for their exceptional service.
Store Cleanliness
The store is frequently described as clean, organized, and well-maintained, contributing to a pleasant shopping experience.
Product Selection
While some customers appreciated the variety and quality of products, others noted issues with limited sizes and high prices.
Checkout Experience
Customers reported long wait times at checkout, indicating a need for more cashiers during busy periods.
Sales and Promotions
Many shoppers enjoyed the sales and discounts available, although some felt that prices were marked up to accommodate these promotions.
- SWSherrie WirthOct 26, 20255.0Well organized and clean. Great selection of items.
- PLPaula lockwoodOct 14, 20255.0Got mens house slippers. Very helpful staff. They fitted
- TWTheresa WierzgacOct 11, 20255.0I can always find a kind, associate to help when I need one. The selection is excellent. All merchandise is organized and neatly displayed. I love being able to shop in a department store near my home.
- SMSigg MOct 4, 20251.0Horrible
- MMMolly MooreAug 24, 20255.0I was greeted at the front door. All sales associates, that I came in contact with were very kind, knowledgeable and friendly.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Mokena, IL?
You can find kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney in Mokena, IL.
What are the operating hours for JCPenney in Mokena?
JCPenney in Mokena is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup or in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping options at the Mokena location.
What payment methods are accepted at JCPenney in Mokena?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment methods.
Is the JCPenney store in Mokena wheelchair accessible?
Yes, the store has wheelchair accessible entrances to accommodate customers with mobility needs.
Are there restrooms available to the public at JCPenney in Mokena?
Yes, public restrooms are available at the Mokena JCPenney store.
Can I find beauty and spa services near JCPenney in Mokena?
Yes, nearby you can find Sephora inside JCPenney, Lee Nails Mokena, Princess Lash & Brows, and Ultimate Family Hair Care for various beauty and spa services.
Where can I get food and desserts near the JCPenney in Mokena?
Nearby dining options include Andy's Frozen Custard for desserts, Panda Express for Chinese fast food, Crumbl Cookies, Nothing Bundt Cakes bakery, and McAlister's Deli for sandwiches and salads.
Are there convenient places for banking or cash services near JCPenney?
Yes, you can find Western Union for money transfer services, Chase Bank, Chase ATM, and LibertyX Bitcoin ATM near JCPenney in Mokena.
Is there pet care or mobile phone repair available near the JCPenney store?
Yes, PetSmart offers pet supplies and services nearby, and Asurion Tech Repair & Solutions along with uBreakiFix provide mobile phone and electronics repair services close to JCPenney.