This profile is uncertified and using publicly sourced data
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Business Details
About
Thrift Store
Our store's purpose is to support the mission of Home of the Sparrow, a 501(c)3 non-profit organization that provides housing and services to homeless women and children in McHenry County and Northern Illinois. 100% of the net proceeds from the store directly supports the clients in Home of the Sparrow programs. The Sparrow's Nest is also a zero cost provider of clothing, furniture and housewares to H.O.S. clients and clients of other agencies in Northern Illinois.
Location
Sparrow's Nest Thrift Store and Donation Center
3714 West Elm Street, McHenry, IL
60050, United States
Hours
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.